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Webinars

At CAM-X, we pride ourselves on our member interaction and encouragement. Sharing our knowledge keeps us connected and current in today’s world. Our extensive Webinar collection can help grow your employees, your business and yourself!

Webinars Coming Your Way Soon:

July 9th at 1pm ET

Join Us for a CAM-X Huddle:

Coach U Recap & Real-Life Application

 

Missed Coach U—or want to keep the momentum going? This free CAM-X Huddle is your chance to gain valuable insights and hear how others are putting their learning into action.

 

Whether you attended Coach U or not, you’re invited to join an open forum discussion focused on real-life application. We’re encouraging Coach U participants to reflect on their day-to-day experiences—at work or in life—and share how they’ve applied what they learned.

 

Come ready to:

  • Share a success story or a challenge

  • Talk through a real situation where Coach U made an impact

  • Learn from others in a collaborative, supportive environment

  •  

This session will not be recorded, so it’s a great opportunity for open, honest conversation.

 

Bring your experiences, your questions, and your willingness to grow—we’ll see you there!

Personality Profiling

CAM-X Is pleased to announce the introduction of our Award of Excellence Training Videos designed to guide participants through every stage of the program, from start to finish.

Our new training videos cover a wide range of topics to enhance your skills and performance and will be sent to all participants after the Registration Deadline on January 10th.

In Module One, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

  • Choosing the Clients

  • Filling in the CPS forms

  • Introduction to the web portal

  • Filling in the forms online

  • How to update information during the program

  • Timeline for the program - start to finish

 

In Module Two, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

  • Scoring Guide

  • How the judge’s score

  • Provide details for subjective questions

 

In Module Three, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

  • Timing for award announcements

  • Manager Login

  • Logging into the Portal

  • Accessing the surveys / scores and details

  • Accessing the audio files

The Education committee if focused on helping you excel in the 2025 Award of Excellence Program!

 

 

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Webinar Series

Workplace
Harassment

Not JUST
The Answering Service

Maintaining Your Cool Under Pressure

Managing Remotes in The Call Center

Why We Do
What We Do

Learner Focused 
Education

Building Trust
in Teams

Coping with
Stress

Dealing with Difficult People and Situations

Feedback
Conversations

Coping Skills, Recognition, and Remote Learning

Wow
Service

Remote Training
Road Trip

Building a Culture
of Inclusion

Building a Culture of Inclusion in The Call Center

Leadership Training Grow to Greatne

Mental Health and
Self-Care

How to Weather Storms and Succeed in Business

Overcoming Change
Resistance

Cybersecurity
 

Why We Do What We Do and The Power of Vulnerability

Best Practices Hiring and Training in a Remote World

Managing Stress Over The Holiday Season

Employee Management of Encouragement and Discipline

Employee Needs in
The Call Center

Multi-Generations
Call Center

Agent Learning
Techniques

Mental Health
Let's Talk

Prioritizing Important
and Urgent

Transitioning to a
Leadership Role

Change Management
 

Financial
Literacy

Info

Toll-Free: (800) 896-1054

Phone: (905) 309-0224


info@camx.ca

Address

P.O. Box 373
Grimsby, Ontario

L3M 4H8

© 2023 CAM-X

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