At CAM-X, we pride ourselves on our member interaction and encouragement. Sharing our knowledge keeps us connected and current in today’s world. Our extensive Webinar collection can help grow your employees, your business and yourself!

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Upcoming Webinars 

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Personality Profiling

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CAM-X Is pleased to announce the introduction of our Award of Excellence Training Videos designed to guide participants through every stage of the program, from start to finish.

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Our new training videos cover a wide range of topics to enhance your skills and performance and will be sent to all participants after the Registration Deadline on January 10th.

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In Module One, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

• Choosing the Clients

• Filling in the CPS forms

• Introduction to the web portal

• Filling in the forms online

• How to update information during the program

• Timeline for the program - start to finish

 

In Module Two, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

• Scoring Guide

• How the judge’s score

• Provide details for subjective questions

 

In Module Three, Linda Osip, CAM-X Executive Director and Julie Draycott, Ipsos Senior Account Manager discuss:

• Timing for award announcements

• Manager Login

• Logging into the Portal

• Accessing the surveys / scores and details

• Accessing the audio files

 

We will also be hosting a live webinar on January 15th where we discuss the Anatomy of a WOW Call with Danielle Jones

from Select Call Centre.

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The Education committee if focused on helping you excel in the 2025 Award of Excellence Program!

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Webinars Coming Your Way Soon:

Stress Management presentation complete and ready. To be called Emotional Resilience - FEBRUARY 12.

Part two of Personalities and personas - Part Two - March

Difficult Conversations - April

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