Our History

CAM-X is a not-for-profit member-driven Association. The needs and concerns of the Call Centre and TAS industry are at the forefront of all CAM-X activities. CAM-X is a cohesive group of concerned business people dedicated to helping owners and managers increase their business markets, profits, and opportunities.

For our members:

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• CAM-X represents the industry in regulatory issues with industry and governing bodies including the CRTC, Public Utility Boards and Telephone Companies. CAM-X provides regular seminars to improve service, exchange ideas and to meet technological enhancements.
   

• CAM-X develops working committees to provide a vantage viewpoint of our industry on communications issues.
   

• TAAC (Telephone Answering Association of Canada 1964-85)
   

• CAM-X (Canadian Association of Message Exchanges, Inc. 1985-00)
   

• CAM-X (Canadian Call Management Association 2001)

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Founded in 1964, the Canadian Call Management Association (CAM-X) is an industry trade Association representing Call Centres and Telephone Answering Service companies across North America, offering specialized and enhanced operator-based services including; Call Centres, Contact Centres, Inbound Telemarketing (order entry), Text, SMS, Voice messaging, Emergency Dispatch, Faxing and Internet Services among others.