Founded in 1964, the Canadian Call Management Association (CAM-X) is an industry trade Association representing the needs and concerns of Call Centres and Telephone Answering Services across North America. A not-for-profit, member driven Association, CAM-X is comprised of a cohesive group of concerned business people dedicated to helping owners and managers increase their business markets, profits and opportunities.

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COACH U Leadership Training

May 9 & 10, 2017

Sandman Toronto Airport Hotel

Details to follow

Pre-Employment Testing – Available now

CPET Order Form

Call Centre Award of Distinction – Launch March, 2017


53rd Annual Convention & Trade Show
October 17-20, 2017
Marriott Downtown, Vancouver, BC


The CAM-X Continuing Education Committee is committed to hosting inspiring, thought-provoking and extraordinary conferences. These conferences are targeted to managers, supervisors and team leaders in the call centre/TAS environment.

The programs offer the opportunity to exchange ideas and learn from other professionals in the Call Centre/TAS industry. Some topics that have been addressed are: Recruiting – Finding staff in a competitive market, Hiring – Best practices in screening new hires, Working with a diverse employee pool, Training – Technology and Learning, Bonus and incentive programs, Communication – conflict resolution and dealing with change.

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CAM-X 2017 Award of Excellence officially open.  Registration Deadline:  January 31, 2017


Don’t delay – Register today!


2017 Call Centre Award of Distinction.  Registration Deadline: February 29, 2017

Coming Soon

For more information contact Linda Osip, Executive Director or 800 896 1054

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Mark your calendars!

COACH U Supervisor Leadership Training

May 9 – 10, 2017, Toronto, ON

53rd Annual Convention & Trade Show

October 17 – 20, 2017 Marriott Downtown Vancouver, BC!

For information contact Linda Osip, Executive Director  or call 1-800-896-1054

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