Mastering Client Onboarding: Bridging Client Vision & Floor Reality

On Thursday October 8th join our 75-minute interactive workshop, Client Onboarding & Optimization: Bridging the Gap Between Design and Reality.

Frontline agents, supervisors, and operations leaders are teaming up to break down and overhaul broken real-world accounts across two available times:

 Thursday October 8th at 11:00 AM EST and 2:00 PM EST
Only $99 (CAD) / Unlimited Attendees!!

• Bring your floor experience and help us build scripts that actually work.

• Take a real, at-risk legacy account and strip away the fluff to build a flow that protects call times and keeps callers happy.

• Tackle external databases head-on, focusing on system-to-system IT communication, reducing dual entry, and mistake-proofing complex setups.

​