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Canadian Call Management Association

The National Voice for the Telephone Answering Service & Call Centre Industry

  • About

    • History
    • Past Presidents
    • Board of Directors
    • Gallery
    • Preferred Vendors

  • Awards

    • Benchmarking Awards
    • Achievement Awards

  • Membership

    • Overview
    • Agent Certification
    • Become a Member
    • Current Members

  • Engagement

    • Convention News
    • Vendor Conference Registration 2022
    • The Boost - April 2022
    • The Boost - May 2022
    • Webinars
    • COACH U
    • Calendar

  • Tools

    • Leadership Training Tools
    • C-PET Pre-Employment Test
    • Profit Enhancement Groups
    • Quasar Call Scoring Software
    • Regulations

  • More

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    March 2019 Sounding Board

    © 2021 CAM-X

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