CAM-X Convention News
Mark your calendars for 2020!
Four Points Sheraton
The 2019 CAM-X Convention in Edmonton Was a Great Success!
As another successful annual convention of CAM-X has passed, we have the chance to look back on some fond memories!
Keynote Speaker Carrie Doll
The Power of Storytelling
Carrie shared with us the power of storytelling by telling us stories. Her many years of experience has given her a wisdom in communication that she generously shares with her audience.
We will all be taking some of the lessons learned from this session back to our businesses to improve the way we communicate with the people in our lives.
We would like to once again extend our gratitude to Carrie Doll for a fantastic presentation!
Convention 2020 Kingston
Respectfully submitted by Brad French, Convention Chair
Planning for 2020 convention in Kingston, Ontario is coming along exceptionally well. With over ¾ of the agenda set, this will be a jammed pack convention with so many take ways that you cannot afford to miss.
We will be launching videos of Kingston and the incredible speakers we have lined up in the coming months.
Kingston is located where the St. Lawrence River and Rideau Canal meet Lake Ontario in the heart of the thousand islands. Not only do we already have a great start to convention topics and speakers, but we also have some great events planned including a dinner cruise through the 1000 Islands, tours through Historic Kingston (the first capital of Canada), a pub crawl and of course a site tour of my new office.
The 2020 convention will be September 30th to October 2nd. Mark your calendars as this is one convention you will not want to miss!
The Future of New Contact Centre Technologies
Panelists: Ashif Mawji, Trent Johnsen & Corry Janssen
We had the opportunity to hear from three of the top tech experts in Canada about the leading edge of contact centre technology.
They shared with us the new opportunities arising from the adoption of new technologies, the efficiencies that can be found by implementing artificial intelligence and machine learning, as well as a forecast of coming trends that will affect our industry.
Gary Pudles moderated this very informative panel discussion.
Giving Back to the CAM-X Community With Knowledge and Wisdom
Entrepreneurs Operating System
with Desiree Bombenon
From Plan to Brand Workshop
with Beth Devine
Developing the Leadership to Replace You! with Jamey Hopper
with Michael Leibowitz
How Great Culture Drives Great Results
With Scott Lyons of Extend Communications
Lessons Learned / Biggest Mistakes Made
With Paul Lloyd & Doug Swift
The Top 10 Take Always from Vern Harnish and the recent Scaling Up Summits
With Cindy Roma & Sydney Ryan, Co-CEOs Telelink Call Centre
With Sharron Lawson
Change One Life - Hire Someone with a Disability
With Bill Tucker & Bill Hildreth