45th Annual Convention
Member Charity Drive
United Way

Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.

Cam-X

Member Section

Become a Member

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Benefits of CAM-X Membership

Become a member

Resource: Through member and supervisor list serves, email 'Advisor' newsletter and 'member area' of the website, CAM-X is an excellent source of information on a wide variety of industry related topics.
Education: Through Call Centre Coaching Clinic seminars, conventions and webinars CAM-X provides the information that is industry specific and consistent with current needs.
CSR Certification: The Agent Certification Program is for the TAS / Call Center industry to certify and accredit their agents.
Supervisor Certification: Candidates are selected to participate in the Supervisor Certification program because their manager believes they have the potential to lead, coach, and support their agents.
Marketing Ideas: By taking advantage of marketing and advertising promotions that have proven successful in other areas, we can increase the value of our precious advertising dollars.
Standards: The saying "all things that are measured and acted upon, improve" is of primary importance to all members. Not only do we have the techniques to measure, but the information to correct or improve on that measurement.
Award of Excellence & Call Centre Award of Distinction: Participate in an Internationally recognized awards program that rates the performance of your call handlers, and show your clients how you measure up.
Networking: An opportunity to share ideas and learn from others who experience the same issues that you face every day
Stay Current with Industry Trends: The Annual Convention includes a Trade Show which gives you an opportunity to view new products and services offered to our industry.