Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.
Cam-X
Presentations
Convention 2011 Keynote Social Media with Kathy Patterson
(1.40 Mo)
Leadership 2011 Here today gone tomorrow
(139 Ko)
Leadership 2011 Goals - It's your life #2
(486 Ko)
Leadership 2011 Goal Setting #1
(475 Ko)
Leadership 2010 Remote Agents
(1.99 Mo)
Leadership 2010 Social Media
(1.62 Mo)
(1.02 Mo) Convention 2010 Marketing - PR
(1.02 Mo)
Convention 2010 - Panic Mode Marketing
(1.03 Mo)
Convention 2010 Marketing - Expo Excellence
(1.06 Mo)
Convention 2010 Marketing - Branding
(170 Ko)
Convention 2010 Marketing - Bird in Hand
(197 Ko)
Convention 2010 Marketing - Advertising
(1.13 Mo)
Tim Searcy Whale Hunting
(1.09 Mo)
Trisha Stenberg Remote Agents
(1.90 Mo)
Gail Smit Gen Y Panel notes
(77 Ko)
Gail Smit Gen Y Panel outline
(71 Ko)
Brad French - Profit Enhancement Group
(128 Ko)
Benchmarking
(385 Ko)Benchmarking
File to download
(140 Ko)
Billing StrategiesFile to download
(69 Ko)
Can We Talk - Addressing Negative MessagesFile to download
(7.60 Mo)
CoachingFile to download
(106 Ko)
Creating an Emotionally Healthy WorkplaceFile to download
(2.17 Mo)
Dealing With ChangeFile to download
(4.52 Mo)
Deploying Remote AgentsFile to download
(564 Ko)
Energized Training TechniquesFile to download
(6.36 Mo)
Having a Life and Running a 24.7 OperationFile to download
(195 Ko)
Healthy CommunicationsFile to download
(343 Ko)
How to Keep WinnersFile to download
(0.98 Mo)
Ignite Your LeadershipFile to download
(485 Ko)
Increase RevenueFile to download
(192 Ko)
Inspiring WinnersFile to download
(500 Ko)
Is Your Call Centre Ergonomically CorrectFile to download
(4.23 Mo)
Methods to Improve PerformanceFile to download
(347 Ko)
Niche MarketingFile to download
(4.75 Mo)
Preparing for ChangeFile to download
(146 Ko)
ProspectingFile to download
You're the problem - John Whitehead CCCC 2009
(208 Ko)
(175 Ko)
Scheduling & Stats Debbie Iacavone CCCC 2009
(1.61 Mo)
Multgenerational Magic for CCCC 2009
(634 Ko)
2009 Manual for Bootcamp
(385 Ko)
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