
Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.
Cam-X
Networking and education are the hallmarks of CAM-X's annual Convention and Trade Show. Attendees are offered the unique opportunity to network with their peers from Telephone Answering Services and Call Centres located throughout North America. Industry related vendors are on hand to provide information on the newest and most innovation industry-specific equipment and procedures. Keynote speakers and member-driven workshops are expertly choreographed to provide delegates with three days of fact-finding mingled with bouts of fun and relaxation.
October 16-19, 2012
Delta Ocean Pointe Hotel and Spa
Victoria, BC
Book Hotel on line: http://www.deltawebsupport.com/websupport/en/group_accounts/booking/786/2ebd60b01de665327bdb16ac9d4b9c245fc9427e
Registration link for Delegates below:
Members 699.00 Non-Members 1049.00
Includes Gala Dinner & Awards Luncheon
Schedule of Events
Tuesday, October 16, 2012
10:30am Meet in Lobby for Pre-Conference TBA
5:00pm Registration Open
6:00 - 6:30pm Welcome 1st Timers
6:30 - 8:30pm Opening Reception
Wednesday, October 17, 2012
8:00 - 8:45am Networking Breakfast in Exhibit Hall
8:45 - 9:00am President's Welcome
9:00 - 10:30am Opening Keynote: Wayne Lee
Comedy Hypnosis Presentation & Motivational Presentation
10:30-10:45am Coffee in Exhibit Hall
10:45 - 12:30 Beyond Telephony - what's next for our industry (panel with Michael Leibowitz, Mike Shantz, Bill Lane, Tom Curtin)
12:30 - 1:30pm Lunch in Exhibit Hall
1:30 - 2:30pm Workforce 2020 - Pat Vos
2:30 - 3:00pm 30 Minutes of Fame
3:00 - 3:15pm Coffee in Exhibit Hall
3:15 - 4:45pm Facilitated Networking Foghorn Sessions!
4:45 - 6:30 Wine Tasting with the Vendors in Exhibit Hall
Silent Auction Open
Thursday, October 18, 2012
Concurrent Leadership Training Sessions (full day - program TBA)
8:00 - 8:45am Networking Breakfast in Exhibit Hall
8:45 - 9:00am ATSI President Welcome
9:00 - 10:30pm Social Media 6S Marketing Inc. Analyze 3 members:
Appletree, Alliance & Tigertel
10:30 - 10:45am Coffee in Exhibit Hall
10:45 - 11:15 Vendor 30 Minutes of Fame
11:15 - 12:00 Rowing Canada Speaker
12:00 - 1:00pm Lunch in Exhibit Hall
1:00 - 2:00pm CAM-X Annual General Meeting
2:00 - 2:30pm Personal Story - Tim Carwell of CommAlert
2:30 - 2:45pm Coffee In Exhibit Hall
2:45 - 3:45pm Member Disaster Stories - You won't believe what you hear!
3:45 - 4:30pm Best Ideas Shared
4:30 - 5:30pm Reserved for Vendors
6:00 - 7:00pm Cocktail Reception
7:00 - 10:00pm Gala Dinner and Silent Auction
Friday, October 19, 2012
Concurrent Leadership Training Sessions (half day - program TBA)
9:00 - 10:00am Vendor Time
10:00 - 12:00noon Creating Culture: Cindy Roma, Sydney Ryan & Friends!
12:00 - 2:00pm CAM-X Awards Luncheon
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