Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.

Cam-X

Annual Convention & Trade Show

 

Networking and education are the hallmarks of CAM-X's annual Convention and Trade Show. Attendees are offered the unique opportunity to network with their peers from Telephone Answering Services and Call Centres located throughout North America. Industry related vendors are on hand to provide information on the newest and most innovation industry-specific equipment and procedures. Keynote speakers and member-driven workshops are expertly choreographed to provide delegates with three days of fact-finding mingled with bouts of fun and relaxation.

October 16-19, 2012

Delta Ocean Pointe Hotel and Spa

Victoria, BC

Book Hotel on line:  http://www.deltawebsupport.com/websupport/en/group_accounts/booking/786/2ebd60b01de665327bdb16ac9d4b9c245fc9427e

Registration link for Delegates below: 

Members 699.00       Non-Members 1049.00

Includes Gala Dinner & Awards Luncheon

Schedule of Events

Tuesday, October 16, 2012

10:30am                     Meet in Lobby for Pre-Conference TBA

5:00pm                       Registration Open

6:00 - 6:30pm           Welcome 1st Timers  

6:30 - 8:30pm           Opening Reception

Wednesday, October 17, 2012

8:00 - 8:45am           Networking Breakfast in Exhibit Hall

8:45 - 9:00am           President's Welcome

9:00 - 10:30am         Opening Keynote:  Wayne Lee

Comedy Hypnosis Presentation & Motivational Presentation

10:30-10:45am         Coffee in Exhibit Hall

10:45 - 12:30            Beyond Telephony - what's next for our industry (panel with Michael Leibowitz, Mike Shantz, Bill Lane, Tom Curtin)

12:30 - 1:30pm         Lunch in Exhibit Hall

1:30 - 2:30pm           Workforce 2020 - Pat Vos

2:30 - 3:00pm           30 Minutes of Fame

3:00 - 3:15pm           Coffee in Exhibit Hall

3:15 - 4:45pm           Facilitated Networking Foghorn Sessions!

4:45 - 6:30                Wine Tasting with the Vendors in Exhibit Hall

                                    Silent Auction Open

Thursday, October 18, 2012

Concurrent Leadership Training Sessions (full day - program TBA)

8:00 - 8:45am                       Networking Breakfast in Exhibit Hall

8:45 - 9:00am                       ATSI President Welcome

9:00 - 10:30pm                     Social Media 6S Marketing Inc. Analyze 3 members:

 Appletree, Alliance & Tigertel                                        

10:30 - 10:45am                  Coffee in Exhibit Hall

10:45 - 11:15                        Vendor 30 Minutes of Fame

11:15 - 12:00                        Rowing Canada Speaker

12:00 - 1:00pm                     Lunch in Exhibit Hall

1:00 - 2:00pm                       CAM-X Annual General Meeting

2:00 - 2:30pm                       Personal Story - Tim Carwell of CommAlert

2:30 - 2:45pm                       Coffee In Exhibit Hall

2:45 - 3:45pm                       Member Disaster Stories - You won't believe what you hear!

3:45 - 4:30pm                       Best Ideas Shared

4:30 - 5:30pm                       Reserved for Vendors

6:00 - 7:00pm                       Cocktail Reception

7:00 - 10:00pm                     Gala Dinner and Silent Auction

Friday, October 19, 2012

Concurrent Leadership Training Sessions (half day - program TBA)

9:00 - 10:00am                     Vendor Time

10:00 - 12:00noon              Creating Culture: Cindy Roma, Sydney Ryan & Friends!   

12:00 - 2:00pm                   CAM-X Awards Luncheon

Register Online

Copyright © CAM-X (Canadian Call Management Association) 2008
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CAM-X
24 Olive Street - Unit #10
Grimsby (Ontario)
L3M 2B6

Print date : Thursday, May 17, 2012
Phone : (905) 309-0224
Fax : (905) 309-0225
E-mail : info@camx.ca
Website : http://www.camx.ca/