45th Annual Convention
Member Charity Drive
United Way
Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.
Cam-X
Member Section
Site Certification
24 / 7 Site Certification Program sets forth nearly sixty [60] criteria that need to be met or exceeded. These specifications were designed by the Certification Committee and Dr. Peter DeHaan. They represent a collection of the best practices and guidelines that our TAS sites adhere to. Part of the challenge of participating in this peer review and inspection program are in the preparations and groundwork that your TAS will need to complete in order to qualify. Upon receiving Certification status, your TAS will have demonstrated to the satisfaction of the Certification Committee a high level of proficiency in recovery techniques, good business practices, documentation of procedures, and levels of redundancy necessary for 24 / 7 preparedness.
For More Information Contact :
Linda Osip
CAM-X Executive Director
Phone: 800-895-1054
Email:
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