Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.
Cam-X
CSR Certification
Price: 65.00 per CSR 10% off of any bundle of 10 or more
Agent Certification
The Agent Certification Program is for the TAS / Call Center industry to certify and accredit their agents.
The goal of the Agent Certification Program is for your TAS / Call Center to offer your agents a professionally prepared program where they can be tested and accredited in TAS and Customer Service skill sets using the features of the accredited TAS Platform.
Successful candidates will have demonstrated excellence in these areas:
- Successfully passing a comprehensive written examination of Call Handling skill sets.
- An oral interview which tests customer service issues and problem calls with a certified examiner.
For More Information Contact :
Linda Osip
CAM-X Executive Director
Phone: 800-895-1054
Email:
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