45th Annual Convention
Member Charity Drive
United Way
Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry. CAM-X members are leaders in the field offering the most progressive of solutions available in today's call centre environment.
Cam-X
Member Section
Current Members
24-7 InTouch
335 Maxwell CresRegina, (Saskatchewan), S4N 5X9
Canada
| Contact Name | : Brenda McElree |
| Phone | : 306-337-1222 |
| Fax | : 306-721-0647 |
| : bmcelree@247intouch.com | |
| Website | : www.247intouch.com |
Equipment used
Amtelco, Infinity
Services provided
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Voicemail
A Better Answer
214 Fulford AveBel Air, (Maryland), 21014
United States
| Contact Name | : Patricia Scott |
| Phone | : 800-346-2517 |
| Fax | : 410-879-4465 |
| : pataba@aol.com | |
| Website | : www.a-better-answer.com |
Equipment used
Startel 5700
Services provided
· Fax to Email
· In House Call Centre
· Live Operator Services
· Order Entry
· Paging
· Voicemail
A Better Connection, Inc.
20 W Juniper Ave Suite 103Gilbert, (Arizona), 85233
United States
| Contact Name | : Marcy Hewlett |
| Phone | : 480-635-8500 |
| Fax | : 480-892-3230 |
| : marcyh@abetterconnection.net | |
| Website | : www.abetterconnection.net |
Equipment used
Telescan - SDM/Prism Digital Switch/Information Server & Communications Server, CenturiSoft Voice Mail, Exacom Voice Logger
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
A Courteous Communications Corporation
2810 E Robinson StOrlando, (Florida), 32803
United States
| Contact Name | : Doris Primicerio |
| Phone | : 407-896-4800 |
| Fax | : 407-894-4448 |
| : jean@courteouscom.com | |
| Website | : www.courteouscomcom.com |
Equipment used
Alston Tascom, Professional Teledata
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
A StatCall
PO Box 6Alexandria, (Alabama : Virginia), 22313
United States
| Contact Name | : Tim Neville |
| : statcall@earthlink.net | |
| Website | : www.statcall.com |
Equipment used
Telescan Panda VoiceLogger
Services provided
· Live Operator Services
· Remote Receptionist
· Voicemail
AAMCOM
800 N Pacific Coast HwyRedondo, (California), 90277
United States
| Contact Name | : Steve Diels |
| Phone | : 310-318-5589 |
| Fax | : 310-318-3379 |
| : steve@aamcom.com | |
| Website | : www.aamcom.com |
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Voicemail
ACT Teleservices
365 Willard Ave Suite 2ANewington, (Connecticut), 06111
United States
| Contact Name | : Tom Gelbach |
| Phone | : 860-231-2908 |
| Fax | : 860-523-3340 |
| : jadam@actteleservices.com | |
| Website | : www.actteleservices.com |
Equipment used
Amtelco Infinity, Intelligent Series, UltraCom, SMS Server, Web Portal, Unity Logger
Services provided
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
ACT Teleservices
365 Willard Ave, Suite 2ANewington, (Connecticut), 06111
United States
| Contact Name | : Tom Gelbach |
| Phone | : 860-231-2908 |
| Fax | : 860-523-3340 |
| : tgelbach@answerct.com | |
| Website | : www.answerct.com |
Equipment used
Amtleco Infinity
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Action Telephone Exchange
288 Richmond StRochester, (New York), 14607
United States
| Contact Name | : Barbara Russo |
| Phone | : 585-232-3920 |
| Fax | : 585-340-1414 |
| : barbara.russo@actiontelephone.com | |
| Website | : www.actiontelephone.com |
Equipment used
Startel 5700 Startel Voice Mail Record/Playtek voice logger Sims Alarm Receivers
Services provided
· Alarm Monitoring
· Emergency Response
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Advanced Alarm Systems
24 Russell StreetSmiths Falls, (Ontario), K7A 4T1
Canada
| Contact Name | : Joe Moodie |
| Phone | : (613) 283-0526 |
| Fax | : (613) 283-0526 |
| : joe@advancedalarms.ca | |
| Website | : www.advancedalarms.ca |
Equipment used
n/a
Services provided
· Alarm Monitoring
· Live Operator Services
Advanced Alarm Systems
24 Russell Street Box 186Smiths Falls, (Ontario), K7A 4T1
Canada
| Contact Name | : Joe Moodie |
| Phone | : 613-283-6238 |
| Fax | : 613-283-0526 |
| : joe@advancedalarms.ca | |
| Website | : www.advancedalarms.ca |
Equipment used
n/a
Services provided
· Alarm Monitoring
· Live Operator Services
Advanced Answering Center
13 US Route 4, Suite 6Rutland, (Vermont), 5701
United States
| Contact Name | : Laurie Blow |
| Phone | : 802-747-1200 |
| Fax | : 802-747-4723 |
| : laurieb@cvcpaging.com | |
| Website | : www.advancedansweringcenter.com |
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Advantage Answering Plus, Inc.
3421 Empresa Dr., Suite CSan Luis Obispo, (California), 93401
United States
| Contact Name | : Marci Imes |
| Phone | : 805-545-8282 |
| Fax | : 805-545-7884 |
| : info@advantage-plus.com | |
| Website | : www.advantage-plus.com |
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Alert Communications
2437 Grand AvenueVentura, (California), 93003
United States
| Contact Name | : Kim Starr |
| Phone | : 805-650-4949 |
| Fax | : 8056426327 |
| : admin@alertcommunicaitons.com | |
| Website | : www.alertcommunications.com |
Equipment used
Startel 5700
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Secretarial Services
· Voicemail
· Web Enabled Services
All Call Communications (Div of Extend Communications, Inc.
13 - 318 Guelph St.Georgetown, (Ontario), L7G 4B5
Canada
| Contact Name | : Todd Lyons |
| Phone | : 519-621-6730 |
| Fax | : 519-740-3642 |
| : tlyons@extendcomm.com | |
| Website | : www.allcall.com |
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Directory Services
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Alliance Communications
200 Binnington CourtKingston, (Ontario), K7M 8R6
Canada
| Contact Name | : Brad French |
| Phone | : 613-547-6666 |
| Fax | : 613-541-1022 |
| : mcrossman@alliancewireless.com | |
| Website | : www.alliancewireless.com |
Equipment used
OnviSource OnviCall Ver 6.1.1 Front end switch Tadiran ( Coral II) Paging Glenayre 3000M
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Dealer Locate
· Fax Services
· Help Desk
· In House Call Centre
· Live Operator Services
· Lotteries & Non-Profit Programs
· Mobile/Cellular Sales/Rentals
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Video Conferencing
· Voicemail
· Web Enabled Services
Alliance Communications Center
1790 Lee Rd.Orlando, FL, (Florida), 32810
United States
| Contact Name | : Amanda Watson |
| Phone | : 407-447-6000 |
| Fax | : 407-447-3200 |
| : amanda@alliancecommunications.com | |
| Website | : www.alliancecommunications.com |
Equipment used
Amtelco Infinity v5.5 Intelligent Series v5.5 Voice Logger Ultracom Evoice Link
Services provided
· Dealer Locate
· Help Desk
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
Alliance WIreless Communications
200 Binnington CourtKingston, (Ontario), K7M 8R6
Canada
| Contact Name | : Brad French |
| Phone | : 6135461141 |
| : bfrench@alliancewireless.com | |
| Website | : www.alliancewireless.com |
Equipment used
OnviSource OnviCall TAS System Coral Switch Glenayre Paging Portal Voice Mail System
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Allied Answering Service
9933 100 StreetFort St. John, (British Columbia), V2S 2E6
Canada
| Contact Name | : Penny Helgason |
| Phone | : 250-787-7791 |
| Fax | : 250-785-4800 |
| : alliedas@shawbiz.ca |
Equipment used
Cadcom
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
All-Ways Communications
22 E North AveHagerstown, (Maryland), 21740
United States
| Contact Name | : Brenda Zanda |
| Phone | : 301-733-1100 |
| Fax | : 301-33-1001 |
| : brendazandy@all-wayscomm.com | |
| Website | : www.all-wayscomm.com |
Equipment used
Startel
Services provided
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
ALTERNATIVE ANSWERS MESSAGE CENTRE LTD.
18 King Street EastBOLTON, (Ontario), L7E 1E8
Canada
| Contact Name | : DONNA HARMS |
| Phone | : 905-951-3636 |
| Fax | : 905-951-2416 |
| : donnaharms@alternativeanswers.ca | |
| Website | : www.aamcl.com |
Equipment used
Amtelco: Infinity
Services provided
· In House Call Centre
Always On Call Answering Service, LLC
117 Manchester Street, Suite 1Concord, (New Hampshire), 03301
United States
| Contact Name | : Gerald R. Brosseau, II |
| Phone | : 8009745197 |
| Fax | : 6035137075 |
| : info@alwaysoncall.com | |
| Website | : www.alwaysoncall.com |
Equipment used
Amtelco Infinity 5.5 Intelligent Series
Services provided
· Alarm Monitoring
· Emergency Response
· Fax Services
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Secretarial Services
· Voicemail
· Web Enabled Services
Ambs Call Center
338 W. Franklin StreetJackson, (Michigan), 49201
United States
| Contact Name | : Andy Ambs |
| Phone | : 517-780-4604 |
| Fax | : 517-780-4605 |
| : andy@ambs.info | |
| Website | : www.ambscallcenter.com |
Equipment used
Startel
Services provided
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Anser Services
2761 Allied StreetGreen Bay, (Wisconsin), 54304
United States
| Contact Name | : Allan Fromm |
| Phone | : 800-723-0000 |
| Fax | : 800-236-3290 |
| : allan.f@anser.com | |
| Website | : www.anser.com |
Equipment used
Amtelco Infinity including IVR, UltraComm, BL-4, Voicemail, Voice logger, etc. Startel CMC and usual periferal systems and software
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Answer 1 Communications
3820 N. 3rd StreetPhoenix, (Arizona), 85012
United States
| Contact Name | : Mary Jones |
| Phone | : 602 234 0111 |
| Fax | : 602 234 1165 |
| : mary@answer1.com | |
| Website | : www.answer1.com |
Equipment used
Startel CMC Centuri Soft Wygant Voice Logger with Screen Capture
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answer 365
2829 Agricola St.Halifax, (Nova Scotia : Québec : Québec : Québec : Nova Scotia), B3K 4E5
Canada
| Contact Name | : Bill Tucker |
| Phone | : 902-453-0700 |
| Fax | : 902-453-6624 |
| : tucker@hmccommunications.ca | |
| Website | : www.hmccommunications.ca |
Equipment used
na
Services provided
· Live Operator Services
Answer Center America Inc.
5532 N. BroadwayChicago, (Illinois), 60640
United States
| Contact Name | : Michael McMillan |
| Phone | : 773-907-1700 |
| Fax | : 773-913-1680 |
| : mikemcmillan@goacanow.com | |
| Website | : www.goacanow.com |
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Answer Excellence, Inc.
1938 North Hercultes AveClearwater, (Florida), 33763
United States
| Contact Name | : Tamara Barendregt |
| Phone | : 727-447-2962 |
| Fax | : 727-449-2982 |
| : tamara@answerexcellence.com | |
| Website | : www.answerexcellence.com |
Equipment used
na
Services provided
· Live Operator Services
Answer Plus, Inc.
1840 E Sahara Ave #205Las Vegas, (Nevada), 89104
United States
| Contact Name | : Vicki Montgomery |
| Phone | : 702-388-7377 |
| Fax | : 702-380-1841 |
| : vicki@aplv.com | |
| Website | : www.aplv.com |
Equipment used
AccuCall
Services provided
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answer Topeka Inc.
1717 SW Gage BlvdTopeka, (Kansas), 66604
United States
| Contact Name | : Kimberly Jones |
| Phone | : 785-234-4444 |
| Fax | : 785-234-6706 |
| : kjones@answertopeka.com | |
| Website | : www.answertopeka.com |
Equipment used
Accucall - Onvisource
Services provided
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Voicemail
AnswerALL LLC
1347 Jefferson StMacon, (Georgia), 31201
United States
| Contact Name | : BJ Fischer |
| Phone | : 800-571-7475 |
| Fax | : 478-755-9020 |
| : donna@answerallusa.com | |
| Website | : www.answerallusa.com |
Equipment used
Telescan
Services provided
· Fax to Email
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Answering Bureau, Inc.
518 Patin RdCarencro, (Louisiana), 70520
United States
| Contact Name | : Dana Lewis |
| Phone | : 337-236-8300 |
| Fax | : 337-232-3261 |
| : dana@dexcomm.com | |
| Website | : www.dexcomm.com |
Equipment used
Infinity 5.5
Services provided
· Disaster Contingency / Recovery
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Answering Service, Inc.
25140 Lahser Rd S-100Southfield, (Michigan), 48033
United States
| Contact Name | : John "Grumpy" Robinson |
| Phone | : 800-752-1386 |
| Fax | : 248-353-2093 |
| : jprobinson@callasi.com | |
| Website | : www.callasi.com |
Equipment used
Telescan, CenturiSoft, Paetec
Services provided
· Dealer Locate
· Fax Services
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Paging
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
AnswerOne
7014 13th AvenueBrooklyn, (New York), 01128
United States
| Contact Name | : Joan Stagg Bill Smith |
| Phone | : 718-748-8888 |
| Fax | : 718-748-3376 |
| : joan@answerone.net | |
| Website | : www.answerone.net |
Equipment used
na
Services provided
· Fax to Email
· Live Operator Services
· Remote Receptionist
· Voicemail
Answerplus Inc Hamilton
120 Hughson St SHamilton, (Ontario), L8N 2B2
Canada
| Contact Name | : Barbara Bradbury |
| Phone | : 905-522-4737 |
| Fax | : 905-522-2889 |
| : barbara@pasword.com | |
| Website | : www.answerplus.ca |
Equipment used
Amtelco Infinity Amtelco Intelligent Series BlackVox Panda Audio Recording Teledata Fax Message Deliver System
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answerplus Inc. Toronto
10 Canmotor AvenueToronto, (Ontario), M8Z 4E5
Canada
| Contact Name | : Cathy Best |
| Phone | : (416) 503-8888 |
| Fax | : (416) 509-4499 |
| : cbest@answer-plus.com | |
| Website | : www.answer-plus.com |
Equipment used
Amtelco
Services provided
· Live Operator Services
Appletree Answering Service
1521 Concord Pike, Suite 202Wilmington, (Delaware), 19803
United States
| Contact Name | : John Ratliff |
| Phone | : 302-656-0630 |
| Fax | : 302-656-0670 |
| : jratliff@appletreenet.com | |
| Website | : www.appletreenet.com |
Equipment used
Amtelco
Services provided
· Live Operator Services
ASCO, Inc
1754 Airbase Rd.Louisville, (Tennessee), 37777-4333
United States
| Contact Name | : Beth Cooper |
| Phone | : 865-970-9908 |
| Fax | : 865-970-7774 |
| : beth@answerquickonline.com | |
| Website | : www.answerquickonline.com |
Equipment used
Startel CMC, Startel Voice Mail
Services provided
· Alarm Monitoring
· Help Desk
· Live Operator Services
· Order Entry
· Voicemail
· Web Enabled Services
Associated Call Centers
1723 Woodbourne Road, Suite B-130Levittown, (Pennsylvania), 19057
United States
| Contact Name | : Dennis OHara |
| Phone | : 2157419538 |
| Fax | : 2159454330 |
| : dohara@accsolutions.com | |
| Website | : www.accsolutions.com |
Equipment used
Startel, CenturiSoft
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Billie Clarke's Answering Service
2560 First Ave, Suite 105San Diego, (California), 92103-6582
United States
| Contact Name | : Toni Schmahlenberger |
| Phone | : 619-235-9333 |
| Fax | : 619-235-8635 |
| : toni@bcas.sdcoxmail.com |
Equipment used
na
Services provided
· Live Operator Services
Business & Professional Exchange, Inc.
100 Cummings Center #344CBeverly, (Massachusetts), 01915
United States
| Contact Name | : Ray Shaw |
| Phone | : 978-232-8950 |
| Fax | : 978-232-8952 |
| : rpshaw@bpeinc.com | |
| Website | : www.bpeinc.com |
Equipment used
na
Services provided
· Live Operator Services
Business Connections, Inc.
P.O. Box 566Salem, (Oregon), 97308
United States
| Contact Name | : Dirk Moeller |
| Phone | : 503-363-0056 |
| Fax | : 503-370-2444 |
| : dirk@bcanswer.com | |
| Website | : www.bcanswer.com |
Equipment used
na
Services provided
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
Buzz Connects
W177 N9856 Rivercrest Dr. Suite 100Germantown, (Wisconsin), 53022
United States
| Contact Name | : Jesica Hubbard |
| Phone | : 2622532150 |
| Fax | : 2622518560 |
| : jesica@buzzconnects.com | |
| Website | : www.buzzconnects.com |
Equipment used
Tascom Evolution
Services provided
· Live Operator Services
· Order Entry
· Paging
· Voicemail
Cal Johnson's Answering Service, Inc.
15 Canty laneFairview Heights, (Illinois), 62208
United States
| Contact Name | : Sharon Campbell |
| Phone | : 618-397-9120 |
| Fax | : 618-397-0362 |
| : sharon@caljohnson.com | |
| Website | : www.caljohnson.com |
Equipment used
na
Services provided
· Live Operator Services
Call 4 Health
4729 NW 2nd Ave. D 105Boca Raton, (Florida), 33431
United States
| Contact Name | : Joseph Pores |
| Phone | : 516-994-3334 |
| Fax | : 561-226-5675 |
| : joseph@call4health.com | |
| Website | : www.call4health.com |
Equipment used
na
Services provided
· Live Operator Services
Call Experts
PO Box 31418Charleston, (Alabama : Other), 29417
United States
| Contact Name | : Michael Leibowitz |
| Phone | : 8437240000 |
| Fax | : 8434143000 |
| : mike@callexperts.com | |
| Website | : www.callexperts.com |
Equipment used
Infinity, Voice Logger, SMS Server
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel Placement / Outplacement
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
CAM-X
24 Olive StGrimsby, (Ontario), L3M 2B6
Canada
| Contact Name | : Linda Osip |
| Phone | : 9053090224 |
| Fax | : 9053090225 |
| : linda@camx.ca | |
| Website | : www.camx.ca |
Equipment used
PCs
Services provided
· In House Call Centre
Central Communications Corp
11830 Pierce St Ste 100Riverside, (California), 92505
United States
| Contact Name | : John Yocca |
| Phone | : 951-684-4361 |
| Fax | : 951-686-5636 |
| : jyocca@centralcomm.com | |
| Website | : www.centralcomm.com |
Equipment used
Startel CMC, Centuri Messenger, Startel Voice Logger, Powerware UPS, Generac Diesel Generator, various Dell servers and workstations.
Services provided
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Christie & Walther Communications Ltd.
408 Pitt StreetCornwall, (Ontario), K6J 3R2
Canada
| Contact Name | : Nicole Lafleche |
| Phone | : 613-938-3867 |
| Fax | : 613-936-0498 |
| : nlafleche@cwcom.com | |
| Website | : www.cwcom.com |
Equipment used
na
Services provided
· Live Operator Services
Christie & Walther Communications Ltd.
75 John StreetBrockville, (Ontario), K6V 5B1
Canada
| Contact Name | : Nicole Lafleche |
| Phone | : 613-345-5629 |
| Fax | : 613-345-5798 |
| : nlafleche@cwcom.com | |
| Website | : www.cwcom.com |
Equipment used
na
Services provided
· Live Operator Services
Christie and Walther Communications
570 IndustrialOttawa, (Ontario), K1G 0Y9
Canada
| Contact Name | : Pam Poehlmann |
| Phone | : 613 739 3636 |
| : ppoehlmann@cwcom.com | |
| Website | : www.cwcom.com |
Equipment used
amtelco
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Cititel Inc.
202-11830 111 AvenueEdmonton, (Alberta), T5G 0E1
Canada
| Contact Name | : Donna Martell |
| Phone | : 780-489-1212 |
| Fax | : 780-489-2525 |
| : gm@cititel.com | |
| Website | : www.cititel.com |
Equipment used
na
Services provided
· Live Operator Services
Combined Communications, Inc.
1101 Chestnut StreetBowling Green, (Kentucky), 42101
United States
| Contact Name | : Larry Kinder |
| Phone | : 270-781-2100 |
| Fax | : 270-781-0419 |
| : larrykinder@cctas.com | |
| Website | : www.cctas.com |
Equipment used
na
Services provided
· Live Operator Services
CommAlert (2007) Ltd.
254, 8170 50th StreetEdmonton, (Alberta), T6B 1E6
Canada
| Contact Name | : Tim Carwell |
| Phone | : 780-669-0032 |
| Fax | : 780-669-0031 |
| : admin@commalert.com | |
| Website | : www.commalert.com |
Equipment used
Nortel Device
Services provided
· Emergency Response
· Inbound/Outbound Telemarketing
· Live Operator Services
Concorde Communications
3699 Wilshire Blvd Ste 850Los Angeles, (California), 90010
United States
| Contact Name | : Seasone Zachary |
| Phone | : 310-854-4411 |
| Fax | : 310-854-0551 |
| : szachary@concordecommunications.com | |
| Website | : www.concordecommunications.com |
Equipment used
na
Services provided
· Live Operator Services
Connections Call Centre Ltd.
37710 Second Avenue PO Box 2449Squamish, (British Columbia), V8B0B6
Canada
| Contact Name | : Lillian (Lil) Lyle |
| Phone | : 604-892-3335 |
| Fax | : 604-892-3380 |
| : connections@telus.net | |
| Website | : www.connectionscallcentre.com |
Equipment used
Startel CMC
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Continental Message Solution, Inc.
41 S. Grant AvenueColumbus, (Ohio), 43215
United States
| Contact Name | : Karen Shupe |
| Phone | : 614-224-4534 |
| Fax | : 614-464-4730 |
| : karen.shupe@continentalmessage.com | |
| Website | : www.continentalmessage.com |
Equipment used
Amtelco Infinity
Services provided
· Live Operator Services
Crea Holdings Ltd.
50 Division StreetWelland, (Ontario), L3B 3Z6
Canada
| Contact Name | : Corals Lance |
| Phone | : 905-682-2095 |
| Fax | : 905-682-2091 |
| : clance@centralcommun.com | |
| Website | : www.centralcommun.com |
Equipment used
AccuCall
Services provided
· Alarm Monitoring
· Dealer Locate
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
DCAS
2810 7th StreetTuscaloosa, (Alabama), 35401
United States
| Contact Name | : Robin Bailey |
| Phone | : 205-349-2702 |
| Fax | : 205-349-4756 |
| : dcas2810@aol.com |
Equipment used
na
Services provided
· Live Operator Services
Dean's Answering Service
5120 52nd StreetRocky Mountain House, (Alberta), T4T 1E3
Canada
| Contact Name | : Dean Nikirk |
| Phone | : 403-845-1950 |
| Fax | : 403-845-5944 |
| : deansans@telus.net |
Equipment used
Meridian
Services provided
· Alarm Monitoring
· Fax Services
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
DIRECT LINE INC
2847 Shattuck AveBerkeley, (California), 94705
United States
| Contact Name | : Ken Goldenberg |
| Phone | : 510-843-3900 |
| Fax | : 510-841-3299 |
| : keng@directlineinc.com | |
| Website | : www.directlineinc.com |
Equipment used
Pinnacle, Centuri VM, wygant voice logger
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Directors' Choice
160 Mark DriveSaint John, (Québec : Other), E2J 4H5
Canada
| Contact Name | : Gary Darychuk |
| Phone | : 506-637-7000 |
| Fax | : 506-637-7008 |
| : gary.darychuk@dchoice.com | |
| Website | : www.dchoice.com |
Equipment used
Pinnacle
Services provided
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Web Enabled Services
Edson TAS Communications
4520 4th Ave., Box 5115Edson, (Alberta), T7E 1B9
Canada
| Contact Name | : Sharon Hawboldt |
| Phone | : 780-712-4900 |
| Fax | : 780-723-4887 |
| : tascom@telus.net |
Equipment used
na
Services provided
· Live Operator Services
Encore TeleSolutions
18 Sophia St WestBarrie, (Ontario), L4N 1J2
Canada
| Contact Name | : Kelly Doran |
| Phone | : 800-363-6775 |
| Fax | : 705-725-1113 |
| : kelly@encoretelesolutions.com | |
| Website | : www.encoretelesolutions.com |
Equipment used
Amtelco Infinity
Services provided
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Encore TeleSolutions Inc
18 Sophia Street WestBarrie, (Ontario), L4N 1J2
Canada
| Contact Name | : Tammy Bones |
| Phone | : 7057250055 |
| Fax | : 7057251113 |
| : info@encoretelesolutions.com | |
| Website | : www.encoretelesolutions.com |
Equipment used
Amtelco Infinity, Web Enabled, E-Voice Link, Ultracom
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Personnel check in centre
· Real Estate Specialist
· Secretarial Services
· Security & Oil Facility
· Web Enabled Services
Executive Services
512 N. Main StreetPueblo, (Colorado), 81003
United States
| Contact Name | : April Kasza |
| Phone | : 719-544-1001 |
| Fax | : 719-542-5462 |
| : april@myexecutiveservices.com | |
| Website | : www.myexecutiveservices.com |
Equipment used
na
Services provided
· Live Operator Services
Extend Communications Inc.
49 Charlotte St.,Brantford, (Ontario), N3T 2W4
Canada
| Contact Name | : Scott Lyons |
| Phone | : 519-759-6820 |
| Fax | : 519-754-1994 |
| : slyons@extendcomm.com | |
| Website | : www.extendcomm.com |
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
FineLine Solutions
290 Garry StreetWinnipeg, (Manitoba), R3C 1H3
Canada
| Contact Name | : David Rattray |
| Phone | : 800-758-6055 |
| Fax | : 204-942-6462 |
| : drattray@finelinesolutions.com | |
| Website | : www.finelinesolutions.com |
Equipment used
VOIP Soft Switch
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Specialized Data Applications
· Web Enabled Services
Finger Lakes Business Services, Inc.
42 Westlake AveAuburn, (New York), 13021
United States
| Contact Name | : Gardner McLean |
| Phone | : 315-255-9125 |
| Fax | : 315-252-3063 |
| : gmclean@callflas.com | |
| Website | : www.callflas.com |
Equipment used
Szeto VWS4500 / Call Linx
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Help Desk
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Finning Canada
10910 - 170 StreetEdmonton, (Alberta), T5S 1H6
Canada
| Contact Name | : Michele Gauthier |
| Phone | : 888-346-6464 |
| Fax | : 780 443 7990 |
| : mgauthier@finning.ca | |
| Website | : finning.ca |
Equipment used
Call Centre Anywhere
Services provided
· Directory Services
· In House Call Centre
· Live Operator Services
· Paging
Focus Telecommunications, Inc.
1912 Liberty RoadEldersburg, (Maryland), 21784
United States
| Contact Name | : Donna West |
| Phone | : 301-421-1111 |
| Fax | : 717-840-7781 |
| : ask@focustele.com | |
| Website | : FocusTele.com |
Equipment used
Startel CMC, Startel Voice Mail Platform, Startel Voice Logger, TBS Billing, Optimist Financial Forecasting , Best UPS,
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Four Star Communications Inc.
#300 - 1383 McGill Rd.Kamloops, (Québec : British Columbia), V2C 6K7
Canada
| Contact Name | : Dawn Petrie |
| Phone | : 250-374-4584 |
| Fax | : 250-374-4126 |
| : dawn@fourstarcommunications.com |
Equipment used
OnviSource
Services provided
· Alarm Monitoring
· Fax to Email
· In House Call Centre
· Internet Services
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Voicemail
· Web Enabled Services
GFC Communications Ltd.
12-1730 Broadway StreetPort Coquitlam, (Québec : British Columbia), V3C 2M8
Canada
| Contact Name | : Glen Fluevog |
| Phone | : 604-945-2922 |
| Fax | : 604-945-4181 |
| : angelans@telus.net | |
| Website | : www.angelans.ca |
Equipment used
n/a
Services provided
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
Graydon Vernon Answering
202 3306 32nd AvenueVernon BC, (British Columbia), V1T-2M6
Canada
| Contact Name | : Ed Graydon |
| Phone | : 250-542-8036 |
| Fax | : 250 545 3399 |
| : edgraydon@hotmail.com | |
| Website | : www.graydongroup.ca |
Equipment used
Onvi Source
Services provided
· Alarm Monitoring
· Fax Services
· Fax to Email
· In House Call Centre
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Infinity Telecentre
320-120 Wellington St.London, (Ontario), N6B 2K6
Canada
| Contact Name | : Blake Dawson Dawson |
| Phone | : 519-432-6463 |
| Fax | : 519-432-3908 |
| : admin@infinitytelecentre.com | |
| Website | : www.infinitytelecentre.com |
Equipment used
Amtelco Infinity
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Infinity Telecentre Inc.
120 Wellington St. Suite 302London, (Ontario), N6B 2K6
Canada
| Contact Name | : Blake Dawson |
| Phone | : 519-432-6463 |
| Fax | : 519-432-3908 |
| : admin@infinitytelecentre.com | |
| Website | : www.infinitytelecentre.com |
Equipment used
na
Services provided
· Live Operator Services
Intercon Messaging Inc
6226-50th Ave, PO BOX 6295Drayton Valley, (Alberta), T7A 1R7
Canada
| Contact Name | : Nicole Linde |
| : nlinde@interconmessaging.com | |
| Website | : www.interconmessaging.com |
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Intercon Messaging Inc
Box 6295Drayton Valley, (Alberta), T7A-1R7
Canada
| Contact Name | : Patrica Vos |
| Phone | : 780-542-8700 |
| Fax | : 780-542-6505 |
| : acjnewberry@hotmail.com | |
| Website | : interconmessaging.com |
Equipment used
amtelco equipment, ultracom. pagers, computors etc
Services provided
· Alarm Monitoring
· Emergency Response
· Fax Services
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Paging
· Voicemail
· Web Enabled Services
Intercon Messaging inc.
Box 6295Drayton Valley, (Alberta), T7A 1R7
Canada
| Contact Name | : Judy Patrick |
| Phone | : 780-542-8700 |
| Fax | : 780-542-6505 |
| : info@interconmessaging.com | |
| Website | : www.interconmessaging.com |
Equipment used
Infinity 5.40 Infinity IS Voice Logger Servers Osborne Hoffman alarm receivers Micro-Key alarm software
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Personnel check in centre
· Radio Monitoring/Dispatch
· Security & Oil Facility
· Voicemail
JAM Media Response
5 Borehamwood Enterprise CentreBorehamwood, (Autre : Other), WD6 $RJ
United Kingdom
| Contact Name | : James Millman |
| Phone | : 208-207-0007 |
| Fax | : 208-207-4554 |
| : james@jam.co.uk | |
| Website | : www.jam.co.uk |
Equipment used
na
Services provided
· Live Operator Services
Keener Communications Inc.
4401 Waterfront Dr. Ste 210Glen Allen, (Virginie), 23060
United States
| Contact Name | : Ashley Jeter |
| Phone | : 804-527-7070 |
| Fax | : 804-346-1480 |
| : employment@keenercom.net | |
| Website | : www.keenercom.net |
Equipment used
na
Services provided
· Live Operator Services
KELCOM
1172 GOYEAUWINDSOR, (Ontario), N9A 1J1
Canada
| Contact Name | : Kerry Paul |
| Phone | : 519-977-8979 |
| Fax | : 519-561-6307 |
| : kpaul@kelcom.com | |
| Website | : www.kelcomcallcenter.com |
Equipment used
amtelco
Services provided
· Emergency Response
· Fax to Email
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Linton Telephone Answering Service
795 Carson St., Suite 14Dorval, (Québec : Quebec), H9S 1L7
Canada
| Contact Name | : Bernie Pollack |
| Phone | : 514-780-0410 |
| Fax | : 514-780-1294 |
| : bp@lintontas.com | |
| Website | : www.lintontas.com |
Equipment used
na
Services provided
· Live Operator Services
Main Line Telecommunications
4009 Market St, Ste EAston, (Pennsylvania), 19014
United States
| Contact Name | : Gordon Mott |
| Phone | : 4847667500 |
| Fax | : 6104947898 |
| : gordonm@mltcom.com |
Equipment used
Amtelco Infinity
Services provided
· Live Operator Services
Medcom Professional Services, Inc.
1288 Rodgers Rd.Levittown, (Pennsylvania), 19056
United States
| Contact Name | : Chris Bell |
| Phone | : 215-752-8099 |
| Fax | : 215-752-9687 |
| : bellcr@med-com.com | |
| Website | : www.medcom.us |
Equipment used
na
Services provided
· Live Operator Services
Message Centre P.E.I.
202 Grafton St., Box 2195Charlottetown, (Québec : Prince Edward Isl.), C1A 8B9
Canada
| Contact Name | : Tim Lynch |
| Phone | : 902-892-1204 |
| Fax | : 902-892-8156 |
| : tlynch@messagecentrepei.pe.ca | |
| Website | : www.messagecentrepei.pe.ca |
Equipment used
na
Services provided
· Live Operator Services
Monroe Telephone Answering Service
1080 Liberty StBeaumont, (Texas), 77701-2233
United States
| Contact Name | : Deborah Wohlt |
| Phone | : 409-838-3113 |
| Fax | : 409-981-9701 |
| : ddw@monroesvc.com | |
| Website | : monroesvc.com |
Equipment used
Amtelco Infinity 5.5 w/UC 4.02 eResponse 1.17 Webportal WebApps BLink 3 Ecreator 2.21
Services provided
· Dealer Locate
· Help Desk
· In House Call Centre
· Live Operator Services
· Office Space Leasing
· Order Entry
· Voicemail
· Web Enabled Services
Network One Communications, Inc.
13302 Winding Oaks Ct. Suite ATampa, (Florida), 33688-3076
United States
| Contact Name | : Maryann Wetmore |
| Phone | : 800-960-0412 |
| Fax | : 813-960-2836 |
| : wetmorema@aol.com | |
| Website | : www.answeringyourcalls.com |
Equipment used
Amtelco Infinity 5.51, VOIP provider Commpartners
Services provided
· Live Operator Services
· Voicemail
· Web Enabled Services
Norplex Calling Centre
2366 Avenue C NorthSaskatoon, (Saskatchewan), S7L 5X5
Canada
| Contact Name | : Karen Hunter |
| Phone | : 306-653-2737 |
| Fax | : 306-244-4084 |
| : karen@norplexcentre.com | |
| Website | : www.norplexcentre.com |
Equipment used
Amtelco Infinity 5.4 with Ultracomm, Rogers Paging Service, Panda Call Logger, SQL Server, High Speed Internet, Norstar Meridian - 50 line phone set, Ricco Copier,
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Northern Communication Services Inc.
230 Alder St.Sudbury, (Ontario), P3C 4J2
Canada
| Contact Name | : John Whitehead |
| Phone | : 705-673-6888 |
| Fax | : 705-669-2773 |
| : whitey@northerncom.com | |
| Website | : www.northerncom.com |
Equipment used
Amtelco Infinity Amtelco Intellegent Series Amtelco Ultracomm
Services provided
· Alarm Monitoring
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Northern Communication Services Inc.
230 Alder St.Sudbury, (Ontario), P3C 4J2
Canada
| Contact Name | : Mike Shantz |
| Phone | : 705 673-6888 |
| Fax | : 705 669-2773 |
| : mike@northerncom.com | |
| Website | : www.northerncom.com |
Equipment used
Infinity, IS, Ultracomm, SMS Server, Voice Recorder
Services provided
· Alarm Monitoring
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Paging
· Personnel check in centre
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Numerique
131 Notre DameThetford Mines, (Québec : Québec : Other), G6G 1J4
Canada
| Contact Name | : Martin Laplante |
| Phone | : 418-335-0804 |
| Fax | : 418-335-5444 |
| : martinl@numerique.ca | |
| Website | : www.numerique.ca |
Equipment used
Ceci%20est%20un%20%AB%20test%20%BB%20d%u2019assurance%20qualit%E9%20quant%20au%20fonctionnement%20de%20votre%20solution%20d%u2019affaires%20mise%20en%20place%20par%20Num%E9rique%20et%20servant%20%E0%20valider%20la%20r%E9ception%20des%20bonnes%20informations%20lors%20d%u2019une%20demande%20%E9lectronique.%20%20%20S%27il%20vous%20pla%EEt%2C%20veuillez%20nous%20confirmer%20l%u2019exactitude%20des%20informations%20re%E7ues%20en%20utilisant%20la%20fonction%20%AB%20r%E9pondre%20%BB.%20%20Merci.%0D%0A%28Version%20anglaise%29%0D%0A%0D%0AVicky%20Laflamme%2C%20Assurance%20qualit%E9%2C%20solution%20d%u2019affaires%0D%0A
Services provided
On Call Centre Inc.
2405 B St. Laurent Blvd.Ottawa, (Ontario), K1G 5B4
Canada
| Contact Name | : Calvin Smith |
| Phone | : 613-238-3262 |
| Fax | : 613-238-3838 |
| : calvin@oncallcentre.com | |
| Website | : www.oncallcentre.com |
Equipment used
Pinnacle,PI,EoN,CenturiSoft,Wygant,TBS
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
One World Direct
10 1st Ave WMobridge, (Alabama : South Dakota), 57601
United States
| Contact Name | : Amber LaFramboise |
| Phone | : 605-845-7172 |
| Fax | : 605-845-7627 |
| : alaframboise@owd.com | |
| Website | : www.owd.com |
Equipment used
Switch: Asterisk Call center software: Indosoft
Services provided
· In House Call Centre
· Internet Services
· IVR
· Live Operator Services
· Order Entry
· Voicemail
PDL Contact Centres - Calgary
2420 42nd Avenue NECalgary, (Alberta), T2E 7T6
Canada
| Contact Name | : Desiree Bombenon |
| Phone | : 4032915400 |
| Fax | : 4032915505 |
| : desiree.bombenon@pdlcc.com | |
| Website | : www.pdlcc.com |
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
PDL Contact Centres - Cornwall
314 A 9th Street WestCornwall, (Ontario), K5J 3A7
Canada
| Contact Name | : Geoff Laurin |
| Phone | : 613-938-2469 |
| Fax | : 613-938-8968 |
| : geoff.laurin@pdlcc.com | |
| Website | : www.pdlcc.com |
Equipment used
na
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
Physicians & Surgeons Exchange Inc.
1443 George Washington DriveWichita, (Kansas), 67211
United States
| Contact Name | : Linda Hall |
| Phone | : 316-262-8282 |
| Fax | : 316-262-7589 |
| : linda@ans-exch.com | |
| Website | : www.answeringexchange.net |
Equipment used
Amtelco- Infinity, voice logger, on call scheduler, ultra comm, billing link
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Voicemail
Pilgrim Message Center
W177 N9856 Rivercrest Dr. Ste 100Germantown, (Wisconsin), 53022
United States
| Contact Name | : Jesica Hubbard |
| Phone | : 262-253-2150 |
| Fax | : 262-251-8560 |
| : Jesica@buzzconnects.com | |
| Website | : Buzzconnects.com |
Equipment used
Tascom Evolution
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· In House Call Centre
· IVR
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Voicemail
Professional Answering Service of Sarnia
877 Exmouth StreetSarnia, (Ontario), N7T 5R3
Canada
| Contact Name | : Dale Mason |
| Phone | : 519-332-0263 |
| Fax | : 519-332-0158 |
| : dmason@cogeco.ca |
Equipment used
na
Services provided
· Live Operator Services
Professional Communication Services
755 Vandercook Way Suite 202DLongview, (Washington), 98632
United States
| Contact Name | : Karen Gidderon |
| Phone | : 360-425-2515 |
| Fax | : 360-636-0073 |
| : karen@pcscallcenter.com | |
| Website | : www.pcsmessagecenter.com |
Equipment used
Startel CMC Startel VoiceNet
Services provided
· Live Operator Services
· Paging
· Voicemail
Professional Wiregrass Comm.Inc.
P.O. Box 429Dothan, (Alabama), 36302
United States
| Contact Name | : Rebecca White |
| Phone | : 334-793-8255 |
| Fax | : 334-794-8593 |
| : operations@pwcmessagecenter.com | |
| Website | : pwcmessagecenter.com |
Equipment used
Amtelco Infinity and IS
Services provided
· Fax to Email
· Help Desk
· In House Call Centre
· Live Operator Services
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Provident Communications, Inc.
1990 W. Camelback Rd. #115Phoenix, (Arizona), 85015
United States
| Contact Name | : Gene Burger |
| Phone | : 602-254-1144 |
| Fax | : 602-249-3031 |
| : gene@answeringarizona.com | |
| Website | : www.answeringarizona.com |
Equipment used
na
Services provided
· Live Operator Services
Quick Connections
7713 BellePoint DriveGreenbelt, (Maryland), 20770
United States
| Contact Name | : Cathy Duvall |
| Phone | : 866-486-4650 |
| Fax | : 866-486-4655 |
| : quickconn@aol.com | |
| Website | : www.quickconn.com |
Equipment used
Pinnacle
Services provided
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· In House Call Centre
· Internet Services
· Live Operator Services
· Order Entry
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Re: Messaging Solutions Inc
202-2636 Montrose AveAbbotsford, (British Columbia), V2S 3T6
Canada
| Contact Name | : Casey Smit |
| Phone | : 604-852-8699 |
| Fax | : 604-857-7109 |
| : casey@remessaging.com | |
| Website | : www.remessaging.com |
Equipment used
Infinity/IS5.5 FMDS4.5 Ultracom Voicelogger3.1 SMS Server1.3 eVoicelink1.02 eResponse1.1 Billing Link4.0
Services provided
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Rochester Telemessaging Center
1130 Tienken Ct. Suite 110Rochester Hills, (Michigan), 48306
United States
| Contact Name | : Herb Chinoski |
| Phone | : 248-651-9193 |
| Fax | : 248.651.2129 |
| : herb@rtcenter.com | |
| Website | : www.rochestertelemessaging.com |
Equipment used
Startel
Services provided
· Emergency Response
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Office Space Leasing
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
Scotia Business Centre Limited
426 King StreetBridgewater, (Nova Scotia), B4V 1A9
Canada
| Contact Name | : Yvonne Townsend |
| Phone | : (902) 543-9193 |
| Fax | : (902) 543-7966 |
| : sbcltd@ns.aliantzinc.ca | |
| Website | : www.scotiabusinesscentre.com |
Equipment used
Meridian - centrex
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Office Space Leasing
· Order Entry
· Paging
· Personnel Placement / Outplacement
· Secretarial Services
Select Call Centre Inc.
407 - 4808 Ross StreetRed Deer, (Alberta), T4N 1X5
Canada
| Contact Name | : Kathy Stevens |
| Phone | : 403-343-6800 |
| Fax | : 403-343-2623 |
| : kathys@selectcomm.ab.ca | |
| Website | : www.selectcomm.com |
Equipment used
Szeto
Services provided
· Live Operator Services
Select Call Centre Inc.
500 - 840 6th Avenue S.W.Calgary, (Alberta), T2P 3E5
Canada
| Contact Name | : Marilyn Daviduik |
| Phone | : 403-237-5935 |
| Fax | : 403-255-7424 |
| : marilyn@selectcomm.ab.com | |
| Website | : www.selectcomm.com |
Equipment used
Szeto
Services provided
· Live Operator Services
Select Call Centre Inc.
1021 Toronto Dominion TowerEdmonton, (Alberta), T5J 2Z1
Canada
| Contact Name | : Les Bidewell |
| Phone | : 780-917-5454 |
| Fax | : 780-425-6931 |
| : les@selectcomm.com | |
| Website | : www.selectcomm.com |
Equipment used
Szeto
Services provided
· CRM Services
· Dealer Locate
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Select Communications Ltd.
10001 95th AvenueGrande Prairie, (Alberta), T8V 0L2
Canada
| Contact Name | : Chantel Laquerre |
| Phone | : 780-532-4484 |
| Fax | : 780-539-3970 |
| : chantel@selectcomm.ab.ca | |
| Website | : www.selectcomm.com |
Equipment used
na
Services provided
· Live Operator Services
Spectrum Communication Services, Inc
125 N Executive Dr #300Brookfield, (Wisconsin), 53005
United States
| Contact Name | : Kelli Harrigan |
| Phone | : 262-821-5100 |
| Fax | : 262-821-1492 |
| : kelli@spectrumcomm.com | |
| Website | : www.spectrumcomm.com |
Equipment used
Amtelco Infinity 5.51, IS and eCreator, with Unity Logger
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Secretarial Services
· Voicemail
Spectrum Communications Ltd.
345 Norwich Ave.Woodstock, (Ontario), N4S 3W1
Canada
| Contact Name | : Melanie Hance |
| Phone | : 519-537-6201 |
| Fax | : 519-537-3826 |
| : mel@spectrum-communications.ca | |
| Website | : www.spectrum-communications.ca |
Equipment used
Amtelco Infinity V.5.3 Voice Logger Ultracom
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Fax Services
· Fax to Email
· Help Desk
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
Sunshine Communication Services, Inc.
159 Madeira AvenueCoral Gables, (Florida), 33134
United States
| Contact Name | : Jackie Hernandez |
| Phone | : 305-442-1144 |
| : jackieh@sunshine1.com | |
| Website | : www.sunshine1.com |
Equipment used
Tascom
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
T.A.S. Communications
1 Bridge St. WestBelleville, (Ontario), K8N 5A2
Canada
| Contact Name | : Denise Williams |
| Phone | : 613-969-1430 X 2105 |
| Fax | : 613-968-2031 |
| : denise@tascommunications.com | |
| Website | : www.tascommunications.com |
Equipment used
Szeto Technologies, Call Linux, Red Hat
Services provided
· Alarm Monitoring
· Dealer Locate
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Voicemail
· Web Enabled Services
TAS-PAGE Communications
397 Stewart Street, PO Box 865Peterborough, (Ontario), K9J 7A2
Canada
| Contact Name | : Judy Craik |
| Phone | : 7057432441 |
| Fax | : 7057433041 |
| : jcraik@telecator.com | |
| Website | : n/a |
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Fax to Email
· Live Operator Services
· Order Entry
· Paging
Teleconnect International
3614 - 49 StWetaslkiwin, (Alberta), T9A 3A3
Canada
| Contact Name | : Glenn Ruecker |
| Phone | : 780 352-2239 |
| Fax | : 780 352-2256 |
| : teleconn@incentre.net |
Equipment used
Spectrum Messenger by Telescan
Services provided
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Real Estate Specialist
Telelink
44 Austin StreetSt. John's, (Québec : Newfoundland), A1B 3X4
Canada
| Contact Name | : Cindy Roma |
| Phone | : 709-722-3730 |
| Fax | : 709-722-5220 |
| : croma@telelinkcallcentre.com | |
| Website | : www.telelinkcallcentre.com |
Equipment used
Amtelco 5.4 IS
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Tele-Page
3901 Jean Talon St. West, Suite 200Montreal, (Quebec : Québec), H3R 2G4
Canada
| Contact Name | : Gary Blair |
| Phone | : 514-342-3611 |
| Fax | : 514-342-7737 |
| : info@tele-page.com | |
| Website | : www.tele-page.com |
Equipment used
Amtelco, Infinity 5.5 Glenayre Paging Terminals
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
TelePartners Call Centre, Inc.
2325 Maryland Road, Suite 210Willow Grove, (Pennsylvania), 19090
United States
| Contact Name | : Gary Pudles |
| Phone | : 2679426000 |
| Fax | : 2156596486 |
| : gary@answernet.com | |
| Website | : www.answernet.com |
Equipment used
Startel, Amtelco, Tascom, Telescan, IVMS, eOn, Professional Inbound, Avaya, Touchstar
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
TEL-US CALL CENTER
8447 Wilshire Blvd, Ste 401Beverly Hills, (California), 90211
United States
| Contact Name | : Stacy Polinsky |
| Phone | : 310-552-6000 |
| Fax | : 323-944-0141 |
| : skp@tel-us.com | |
| Website | : www.tel-us.com |
Equipment used
Startel CMC & Voice Processor, Doyle Logan software for Order Entry Wygant Voice Recorder with Screen Shots
Services provided
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Order Entry
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
The Night Shift Answering Service
160 Mark DriveSaint John, (New Brunswick), E2J 4H5
Canada
| Contact Name | : Mary Stewart |
| Phone | : 506-637-7005 |
| Fax | : 506-631-3914 |
| : mary.stewart@dchoice.com | |
| Website | : www.dchoice.com |
Equipment used
Onvisource and Tadiran
Services provided
· Bi-Lingual Agents English & French
· Fax to Email
· In House Call Centre
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· Paging
· Personnel check in centre
· Voicemail
· Web Enabled Services
The PasWord Group
10 Canmotor Ave.Toronto, (Ontario), M8Z 4E5
Canada
| Contact Name | : Dana Lloyd |
| Phone | : 416.503.8888 |
| Fax | : 416.503.4499 |
| : dlloyd@answerplus.ca | |
| Website | : www.answerplus.ca |
Equipment used
Infinity, Szeto, & Panda
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
The PasWord Group Inc.
120 Hughson St. S.Hamilton, (Ontario), L8N 2B2
Canada
| Contact Name | : Paul Lloyd |
| Phone | : 905-522-4737 |
| Fax | : 905-522-2889 |
| : plloyd@pasword.com | |
| Website | : www.answerplus.ca |
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
The Quest Group
83 Maple StreetSimcoe, (Ontario), N3Y 2G1
Canada
| Contact Name | : Lyn Hall |
| Phone | : 519-426-4904 |
| Fax | : 519-426-7383 |
| : lynleigh.hall@gmail.com | |
| Website | : thequestgroup.ca |
Equipment used
STARTEL CMC
Services provided
· CRM Services
· Emergency Response
· Fax to Email
· Inbound/Outbound Telemarketing
· Live Operator Services
· Paging
· Web Enabled Services
TigerTel Communications Inc
2800 Skymark Ave, Suite 308Mississauga, (Ontario), L4W 5A6
Canada
| Contact Name | : Mary Anne Straw |
| Phone | : 604-622-5520 |
| : camxlist@tigertel.com | |
| Website | : www.tigertel.com |
Equipment used
Amtelco Infinity Interactive Intelligence (I3)
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Time Communications
877 Jefferson AvenueSt. Paul, (Minnesota), 55102
United States
| Contact Name | : Mike Eastwood |
| Phone | : 651-298-1332 |
| Fax | : 651-298-1945 |
| : meastwood@timecommunications.biz | |
| Website | : www.TimeCommunications.biz |
Equipment used
Amtelco
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Order Entry
· Paging
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Time Communications
4444 Centerville Road #245White Bear Lake, (Minnesota), 55127
United States
| Contact Name | : Trisha Stenberg |
| Phone | : 651-229-3530 |
| Fax | : 651-298-1945 |
| : tstenberg@timecommunications.biz | |
| Website | : www.TimeCommunications.biz |
Equipment used
Amtelco Infinity with IS, Ultracom, Voice Logger, Terminal Server for remotes, Professional Inbound for some order taking, TBS3 for billing
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Touch Communications Inc.
183 James St S.Hamilton, (Quebec : Other), L8P3A8
Canada
| Contact Name | : Gail Vickers |
| Phone | : 905-667-5757 |
| Fax | : 905-667-4998 |
| : corporate@keepingyouintouch.ca |
Equipment used
TEKA SWITCH W/VOICE LOGGER
Services provided
· Live Operator Services
Tri-Cities Answering Service & Call Center Inc.
PO box 581Clearlake, (California), 95422
United States
| Contact Name | : Darlene Stratford |
| Phone | : 707-994-7427 |
| Fax | : 707-994-7249 |
| : tricitiesanssvc@earthlink.net | |
| Website | : tri-citiesanswering.com |
Equipment used
Startel CMC
Services provided
· Alarm Monitoring
· Directory Services
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Unique Interaction
17th floor Strata 100 F. Otigas jr. ave,Pasig City, (Autre : Quebec : Other), 1605
Philippines
| Contact Name | : Ken Matthews |
| : ken.matthews@uniqueinteraction.com | |
| Website | : www.uniqueinteraction.com |
Equipment used
Hosted Dialer
Services provided
· Alarm Monitoring
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Wagner Communications, Inc.
2832 N. VermilionDanville, (Illinois), 61832
United States
| Contact Name | : Jim Wagner |
| Phone | : 217-446-7243 |
| : wagcom1@gmail.com |
Equipment used
Amtelco Infinity ver. 5.3
Services provided
· In House Call Centre
· Live Operator Services
We An-Ser Communications Ltd.
4713 19 StreetLloydminster, (Saskatchewan), S9V0Z7
Canada
| Contact Name | : Ashley Meszaros |
| Phone | : 780-870-4096 |
| : info@wean-ser.com | |
| Website | : www.wean-ser.com |
Equipment used
Szeto Technologies
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services
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