Current Members
24-7 InTouch
335 Maxwell Cres
Regina, (Saskatchewan), S4N 5X9
Canada
Equipment used
Amtelco, Infinity
Services provided
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Voicemail
A Better Answer
214 Fulford Ave
Bel Air, (Maryland), 21014
United States
Equipment used
Startel 5700
Services provided
· Fax to Email
· In House Call Centre
· Live Operator Services
· Order Entry
· Paging
· Voicemail
A Better Connection, Inc.
20 W Juniper Ave Suite 103
Gilbert, (Arizona), 85233
United States
Equipment used
Telescan - SDM/Prism Digital Switch/Information Server & Communications Server, CenturiSoft Voice Mail, Exacom Voice Logger
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
A Courteous Communications Corporation
2810 E Robinson St
Orlando, (Florida), 32803
United States
Equipment used
Alston Tascom, Professional Teledata
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
A StatCall
PO Box 6
Alexandria, (Alabama : Virginia), 22313
United States
Equipment used
Telescan
Panda VoiceLogger
Services provided
· Live Operator Services
· Remote Receptionist
· Voicemail
AAMCOM
800 N Pacific Coast Hwy
Redondo, (California), 90277
United States
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Voicemail
ACT Teleservices
365 Willard Ave Suite 2A
Newington, (Connecticut), 06111
United States
Equipment used
Amtelco Infinity, Intelligent Series, UltraCom, SMS Server, Web Portal, Unity Logger
Services provided
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
ACT Teleservices
365 Willard Ave, Suite 2A
Newington, (Connecticut), 06111
United States
Equipment used
Amtleco Infinity
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Action Telephone Exchange
288 Richmond St
Rochester, (New York), 14607
United States
Equipment used
Startel 5700
Startel Voice Mail
Record/Playtek voice logger
Sims Alarm Receivers
Services provided
· Alarm Monitoring
· Emergency Response
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Advanced Alarm Systems
24 Russell Street
Smiths Falls, (Ontario), K7A 4T1
Canada
Equipment used
n/a
Services provided
· Alarm Monitoring
· Live Operator Services
Advanced Alarm Systems
24 Russell Street Box 186
Smiths Falls, (Ontario), K7A 4T1
Canada
Equipment used
n/a
Services provided
· Alarm Monitoring
· Live Operator Services
Advanced Answering Center
13 US Route 4, Suite 6
Rutland, (Vermont), 5701
United States
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Advantage Answering Plus, Inc.
3421 Empresa Dr., Suite C
San Luis Obispo, (California), 93401
United States
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Alert Communications
2437 Grand Avenue
Ventura, (California), 93003
United States
Equipment used
Startel 5700
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Secretarial Services
· Voicemail
· Web Enabled Services
All Call Communications (Div of Extend Communications, Inc.
13 - 318 Guelph St.
Georgetown, (Ontario), L7G 4B5
Canada
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Directory Services
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Alliance Communications
200 Binnington Court
Kingston, (Ontario), K7M 8R6
Canada
Equipment used
OnviSource OnviCall Ver 6.1.1
Front end switch Tadiran ( Coral II)
Paging Glenayre 3000M
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Dealer Locate
· Fax Services
· Help Desk
· In House Call Centre
· Live Operator Services
· Lotteries & Non-Profit Programs
· Mobile/Cellular Sales/Rentals
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Video Conferencing
· Voicemail
· Web Enabled Services
Alliance Communications Center
1790 Lee Rd.
Orlando, FL, (Florida), 32810
United States
Equipment used
Amtelco Infinity v5.5
Intelligent Series v5.5
Voice Logger
Ultracom
Evoice Link
Services provided
· Dealer Locate
· Help Desk
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
Alliance WIreless Communications
200 Binnington Court
Kingston, (Ontario), K7M 8R6
Canada
Equipment used
OnviSource OnviCall TAS System
Coral Switch
Glenayre Paging
Portal Voice Mail System
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Allied Answering Service
9933 100 Street
Fort St. John, (British Columbia), V2S 2E6
Canada
| Contact Name | : Penny Helgason |
| Phone | : 250-787-7791 |
| Fax | : 250-785-4800 |
| E-mail | : alliedas@shawbiz.ca |
Equipment used
Cadcom
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
All-Ways Communications
22 E North Ave
Hagerstown, (Maryland), 21740
United States
Equipment used
Startel
Services provided
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
ALTERNATIVE ANSWERS MESSAGE CENTRE LTD.
18 King Street East
BOLTON, (Ontario), L7E 1E8
Canada
Equipment used
Amtelco: Infinity
Services provided
· In House Call Centre
Always On Call Answering Service, LLC
117 Manchester Street, Suite 1
Concord, (New Hampshire), 03301
United States
Equipment used
Amtelco Infinity 5.5 Intelligent Series
Services provided
· Alarm Monitoring
· Emergency Response
· Fax Services
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Secretarial Services
· Voicemail
· Web Enabled Services
Ambs Call Center
338 W. Franklin Street
Jackson, (Michigan), 49201
United States
Equipment used
Startel
Services provided
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Anser Services
2761 Allied Street
Green Bay, (Wisconsin), 54304
United States
Equipment used
Amtelco Infinity including IVR, UltraComm, BL-4, Voicemail, Voice logger, etc.
Startel CMC and usual periferal systems and software
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Answer 1 Communications
3820 N. 3rd Street
Phoenix, (Arizona), 85012
United States
Equipment used
Startel CMC
Centuri Soft
Wygant Voice Logger with Screen Capture
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answer 365
2829 Agricola St.
Halifax, (Nova Scotia : Québec : Québec : Québec : Nova Scotia), B3K 4E5
Canada
Equipment used
na
Services provided
· Live Operator Services
Answer Center America Inc.
5532 N. Broadway
Chicago, (Illinois), 60640
United States
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Secretarial Services
· Video Conferencing
· Voicemail
· Web Enabled Services
Answer Excellence, Inc.
1938 North Hercultes Ave
Clearwater, (Florida), 33763
United States
Equipment used
na
Services provided
· Live Operator Services
Answer Plus, Inc.
1840 E Sahara Ave #205
Las Vegas, (Nevada), 89104
United States
Equipment used
AccuCall
Services provided
· Fax to Email
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answer Topeka Inc.
1717 SW Gage Blvd
Topeka, (Kansas), 66604
United States
Equipment used
Accucall - Onvisource
Services provided
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Voicemail
AnswerALL LLC
1347 Jefferson St
Macon, (Georgia), 31201
United States
Equipment used
Telescan
Services provided
· Fax to Email
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Answering Bureau, Inc.
518 Patin Rd
Carencro, (Louisiana), 70520
United States
Equipment used
Infinity 5.5
Services provided
· Disaster Contingency / Recovery
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Answering Service, Inc.
25140 Lahser Rd S-100
Southfield, (Michigan), 48033
United States
Equipment used
Telescan, CenturiSoft, Paetec
Services provided
· Dealer Locate
· Fax Services
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Paging
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
AnswerOne
7014 13th Avenue
Brooklyn, (New York), 01128
United States
Equipment used
na
Services provided
· Fax to Email
· Live Operator Services
· Remote Receptionist
· Voicemail
Answerplus Inc Hamilton
120 Hughson St S
Hamilton, (Ontario), L8N 2B2
Canada
Equipment used
Amtelco Infinity
Amtelco Intelligent Series
BlackVox Panda Audio Recording
Teledata Fax Message Deliver System
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
Answerplus Inc. Toronto
10 Canmotor Avenue
Toronto, (Ontario), M8Z 4E5
Canada
Equipment used
Amtelco
Services provided
· Live Operator Services
Appletree Answering Service
1521 Concord Pike, Suite 202
Wilmington, (Delaware), 19803
United States
Equipment used
Amtelco
Services provided
· Live Operator Services
ASCO, Inc
1754 Airbase Rd.
Louisville, (Tennessee), 37777-4333
United States
Equipment used
Startel CMC, Startel Voice Mail
Services provided
· Alarm Monitoring
· Help Desk
· Live Operator Services
· Order Entry
· Voicemail
· Web Enabled Services
Associated Call Centers
1723 Woodbourne Road, Suite B-130
Levittown, (Pennsylvania), 19057
United States
Equipment used
Startel, CenturiSoft
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Billie Clarke's Answering Service
2560 First Ave, Suite 105
San Diego, (California), 92103-6582
United States
Equipment used
na
Services provided
· Live Operator Services
Business & Professional Exchange, Inc.
100 Cummings Center #344C
Beverly, (Massachusetts), 01915
United States
Equipment used
na
Services provided
· Live Operator Services
Business Connections, Inc.
P.O. Box 566
Salem, (Oregon), 97308
United States
Equipment used
na
Services provided
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
Buzz Connects
W177 N9856 Rivercrest Dr. Suite 100
Germantown, (Wisconsin), 53022
United States
Equipment used
Tascom Evolution
Services provided
· Live Operator Services
· Order Entry
· Paging
· Voicemail
Cal Johnson's Answering Service, Inc.
15 Canty lane
Fairview Heights, (Illinois), 62208
United States
Equipment used
na
Services provided
· Live Operator Services
Call 4 Health
4729 NW 2nd Ave. D 105
Boca Raton, (Florida), 33431
United States
Equipment used
na
Services provided
· Live Operator Services
Call Experts
PO Box 31418
Charleston, (Alabama : Other), 29417
United States
Equipment used
Infinity, Voice Logger, SMS Server
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel Placement / Outplacement
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
CAM-X
24 Olive St
Grimsby, (Ontario), L3M 2B6
Canada
Equipment used
PCs
Services provided
· In House Call Centre
Central Communications Corp
11830 Pierce St Ste 100
Riverside, (California), 92505
United States
Equipment used
Startel CMC, Centuri Messenger, Startel Voice Logger, Powerware UPS, Generac Diesel Generator, various Dell servers and workstations.
Services provided
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Christie & Walther Communications Ltd.
408 Pitt Street
Cornwall, (Ontario), K6J 3R2
Canada
Equipment used
na
Services provided
· Live Operator Services
Christie & Walther Communications Ltd.
75 John Street
Brockville, (Ontario), K6V 5B1
Canada
Equipment used
na
Services provided
· Live Operator Services
Christie and Walther Communications
570 Industrial
Ottawa, (Ontario), K1G 0Y9
Canada
Equipment used
amtelco
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Cititel Inc.
202-11830 111 Avenue
Edmonton, (Alberta), T5G 0E1
Canada
Equipment used
na
Services provided
· Live Operator Services
Combined Communications, Inc.
1101 Chestnut Street
Bowling Green, (Kentucky), 42101
United States
Equipment used
na
Services provided
· Live Operator Services
CommAlert (2007) Ltd.
254, 8170 50th Street
Edmonton, (Alberta), T6B 1E6
Canada
Equipment used
Nortel Device
Services provided
· Emergency Response
· Inbound/Outbound Telemarketing
· Live Operator Services
Concorde Communications
3699 Wilshire Blvd Ste 850
Los Angeles, (California), 90010
United States
Equipment used
na
Services provided
· Live Operator Services
Connections Call Centre Ltd.
37710 Second Avenue PO Box 2449
Squamish, (British Columbia), V8B0B6
Canada
Equipment used
Startel CMC
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Continental Message Solution, Inc.
41 S. Grant Avenue
Columbus, (Ohio), 43215
United States
Equipment used
Amtelco Infinity
Services provided
· Live Operator Services
Crea Holdings Ltd.
50 Division Street
Welland, (Ontario), L3B 3Z6
Canada
Equipment used
AccuCall
Services provided
· Alarm Monitoring
· Dealer Locate
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
DCAS
2810 7th Street
Tuscaloosa, (Alabama), 35401
United States
| Contact Name | : Robin Bailey |
| Phone | : 205-349-2702 |
| Fax | : 205-349-4756 |
| E-mail | : dcas2810@aol.com |
Equipment used
na
Services provided
· Live Operator Services
Dean's Answering Service
5120 52nd Street
Rocky Mountain House, (Alberta), T4T 1E3
Canada
| Contact Name | : Dean Nikirk |
| Phone | : 403-845-1950 |
| Fax | : 403-845-5944 |
| E-mail | : deansans@telus.net |
Equipment used
Meridian
Services provided
· Alarm Monitoring
· Fax Services
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
DIRECT LINE INC
2847 Shattuck Ave
Berkeley, (California), 94705
United States
Equipment used
Pinnacle, Centuri VM, wygant voice logger
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Directors' Choice
160 Mark Drive
Saint John, (Québec : Other), E2J 4H5
Canada
Equipment used
Pinnacle
Services provided
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Web Enabled Services
Edson TAS Communications
4520 4th Ave., Box 5115
Edson, (Alberta), T7E 1B9
Canada
| Contact Name | : Sharon Hawboldt |
| Phone | : 780-712-4900 |
| Fax | : 780-723-4887 |
| E-mail | : tascom@telus.net |
Equipment used
na
Services provided
· Live Operator Services
Encore TeleSolutions
18 Sophia St West
Barrie, (Ontario), L4N 1J2
Canada
Equipment used
Amtelco Infinity
Services provided
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Encore TeleSolutions Inc
18 Sophia Street West
Barrie, (Ontario), L4N 1J2
Canada
Equipment used
Amtelco Infinity, Web Enabled, E-Voice Link, Ultracom
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Order Entry
· Personnel check in centre
· Real Estate Specialist
· Secretarial Services
· Security & Oil Facility
· Web Enabled Services
Executive Services
512 N. Main Street
Pueblo, (Colorado), 81003
United States
Equipment used
na
Services provided
· Live Operator Services
Extend Communications Inc.
49 Charlotte St.,
Brantford, (Ontario), N3T 2W4
Canada
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
FineLine Solutions
290 Garry Street
Winnipeg, (Manitoba), R3C 1H3
Canada
Equipment used
VOIP Soft Switch
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Specialized Data Applications
· Web Enabled Services
Finger Lakes Business Services, Inc.
42 Westlake Ave
Auburn, (New York), 13021
United States
Equipment used
Szeto VWS4500 / Call Linx
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Help Desk
· Live Operator Services
· Market Survey & Polling
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Finning Canada
10910 - 170 Street
Edmonton, (Alberta), T5S 1H6
Canada
Equipment used
Call Centre Anywhere
Services provided
· Directory Services
· In House Call Centre
· Live Operator Services
· Paging
Focus Telecommunications, Inc.
1912 Liberty Road
Eldersburg, (Maryland), 21784
United States
Equipment used
Startel CMC, Startel Voice Mail Platform, Startel Voice Logger, TBS Billing, Optimist Financial Forecasting , Best UPS,
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Four Star Communications Inc.
#300 - 1383 McGill Rd.
Kamloops, (Québec : British Columbia), V2C 6K7
Canada
Equipment used
OnviSource
Services provided
· Alarm Monitoring
· Fax to Email
· In House Call Centre
· Internet Services
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Voicemail
· Web Enabled Services
GFC Communications Ltd.
12-1730 Broadway Street
Port Coquitlam, (Québec : British Columbia), V3C 2M8
Canada
Equipment used
n/a
Services provided
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
Graydon Vernon Answering
202 3306 32nd Avenue
Vernon BC, (British Columbia), V1T-2M6
Canada
Equipment used
Onvi Source
Services provided
· Alarm Monitoring
· Fax Services
· Fax to Email
· In House Call Centre
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Infinity Telecentre
320-120 Wellington St.
London, (Ontario), N6B 2K6
Canada
Equipment used
Amtelco Infinity
Services provided
· Dealer Locate
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Infinity Telecentre Inc.
120 Wellington St. Suite 302
London, (Ontario), N6B 2K6
Canada
Equipment used
na
Services provided
· Live Operator Services
Intercon Messaging Inc
6226-50th Ave, PO BOX 6295
Drayton Valley, (Alberta), T7A 1R7
Canada
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Intercon Messaging Inc
Box 6295
Drayton Valley, (Alberta), T7A-1R7
Canada
Equipment used
amtelco equipment, ultracom. pagers, computors etc
Services provided
· Alarm Monitoring
· Emergency Response
· Fax Services
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Paging
· Voicemail
· Web Enabled Services
Intercon Messaging inc.
Box 6295
Drayton Valley, (Alberta), T7A 1R7
Canada
Equipment used
Infinity 5.40
Infinity IS
Voice Logger
Servers
Osborne Hoffman alarm receivers
Micro-Key alarm software
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Personnel check in centre
· Radio Monitoring/Dispatch
· Security & Oil Facility
· Voicemail
JAM Media Response
5 Borehamwood Enterprise Centre
Borehamwood, (Autre : Other), WD6 $RJ
United Kingdom
Equipment used
na
Services provided
· Live Operator Services
Keener Communications Inc.
4401 Waterfront Dr. Ste 210
Glen Allen, (Virginie), 23060
United States
Equipment used
na
Services provided
· Live Operator Services
KELCOM
1172 GOYEAU
WINDSOR, (Ontario), N9A 1J1
Canada
Equipment used
amtelco
Services provided
· Emergency Response
· Fax to Email
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
Linton Telephone Answering Service
795 Carson St., Suite 14
Dorval, (Québec : Quebec), H9S 1L7
Canada
Equipment used
na
Services provided
· Live Operator Services
Main Line Telecommunications
4009 Market St, Ste E
Aston, (Pennsylvania), 19014
United States
| Contact Name | : Gordon Mott |
| Phone | : 4847667500 |
| Fax | : 6104947898 |
| E-mail | : gordonm@mltcom.com |
Equipment used
Amtelco Infinity
Services provided
· Live Operator Services
Medcom Professional Services, Inc.
1288 Rodgers Rd.
Levittown, (Pennsylvania), 19056
United States
Equipment used
na
Services provided
· Live Operator Services
Message Centre P.E.I.
202 Grafton St., Box 2195
Charlottetown, (Québec : Prince Edward Isl.), C1A 8B9
Canada
Equipment used
na
Services provided
· Live Operator Services
Monroe Telephone Answering Service
1080 Liberty St
Beaumont, (Texas), 77701-2233
United States
Equipment used
Amtelco Infinity 5.5 w/UC 4.02 eResponse 1.17 Webportal WebApps BLink 3 Ecreator 2.21
Services provided
· Dealer Locate
· Help Desk
· In House Call Centre
· Live Operator Services
· Office Space Leasing
· Order Entry
· Voicemail
· Web Enabled Services
Network One Communications, Inc.
13302 Winding Oaks Ct. Suite A
Tampa, (Florida), 33688-3076
United States
Equipment used
Amtelco Infinity 5.51, VOIP provider Commpartners
Services provided
· Live Operator Services
· Voicemail
· Web Enabled Services
Norplex Calling Centre
2366 Avenue C North
Saskatoon, (Saskatchewan), S7L 5X5
Canada
Equipment used
Amtelco Infinity 5.4 with Ultracomm, Rogers Paging Service, Panda Call Logger, SQL Server, High Speed Internet, Norstar Meridian - 50 line phone set, Ricco Copier,
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Northern Communication Services Inc.
230 Alder St.
Sudbury, (Ontario), P3C 4J2
Canada
Equipment used
Amtelco Infinity
Amtelco Intellegent Series
Amtelco Ultracomm
Services provided
· Alarm Monitoring
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Medical Triage Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Northern Communication Services Inc.
230 Alder St.
Sudbury, (Ontario), P3C 4J2
Canada
Equipment used
Infinity, IS, Ultracomm, SMS Server, Voice Recorder
Services provided
· Alarm Monitoring
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Market Survey & Polling
· New Product Launch
· Paging
· Personnel check in centre
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Numerique
131 Notre Dame
Thetford Mines, (Québec : Québec : Other), G6G 1J4
Canada
Equipment used
Ceci%20est%20un%20%AB%20test%20%BB%20d%u2019assurance%20qualit%E9%20quant%20au%20fonctionnement%20de%20votre%20solution%20d%u2019affaires%20mise%20en%20place%20par%20Num%E9rique%20et%20servant%20%E0%20valider%20la%20r%E9ception%20des%20bonnes%20informations%20lors%20d%u2019une%20demande%20%E9lectronique.%20%20%20S%27il%20vous%20pla%EEt%2C%20veuillez%20nous%20confirmer%20l%u2019exactitude%20des%20informations%20re%E7ues%20en%20utilisant%20la%20fonction%20%AB%20r%E9pondre%20%BB.%20%20Merci.%0D%0A%28Version%20anglaise%29%0D%0A%0D%0AVicky%20Laflamme%2C%20Assurance%20qualit%E9%2C%20solution%20d%u2019affaires%0D%0A
Services provided
On Call Centre Inc.
2405 B St. Laurent Blvd.
Ottawa, (Ontario), K1G 5B4
Canada
Equipment used
Pinnacle,PI,EoN,CenturiSoft,Wygant,TBS
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
One World Direct
10 1st Ave W
Mobridge, (Alabama : South Dakota), 57601
United States
Equipment used
Switch: Asterisk
Call center software: Indosoft
Services provided
· In House Call Centre
· Internet Services
· IVR
· Live Operator Services
· Order Entry
· Voicemail
PDL Contact Centres - Calgary
2420 42nd Avenue NE
Calgary, (Alberta), T2E 7T6
Canada
Equipment used
Amtelco
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
PDL Contact Centres - Cornwall
314 A 9th Street West
Cornwall, (Ontario), K5J 3A7
Canada
Equipment used
na
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
Physicians & Surgeons Exchange Inc.
1443 George Washington Drive
Wichita, (Kansas), 67211
United States
Equipment used
Amtelco- Infinity, voice logger, on call scheduler, ultra comm,
billing link
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Paging
· Radio Monitoring/Dispatch
· Remote Receptionist
· Voicemail
Pilgrim Message Center
W177 N9856 Rivercrest Dr. Ste 100
Germantown, (Wisconsin), 53022
United States
Equipment used
Tascom Evolution
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· In House Call Centre
· IVR
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Voicemail
Professional Answering Service of Sarnia
877 Exmouth Street
Sarnia, (Ontario), N7T 5R3
Canada
| Contact Name | : Dale Mason |
| Phone | : 519-332-0263 |
| Fax | : 519-332-0158 |
| E-mail | : dmason@cogeco.ca |
Equipment used
na
Services provided
· Live Operator Services
Professional Communication Services
755 Vandercook Way Suite 202D
Longview, (Washington), 98632
United States
Equipment used
Startel CMC
Startel VoiceNet
Services provided
· Live Operator Services
· Paging
· Voicemail
Professional Wiregrass Comm.Inc.
P.O. Box 429
Dothan, (Alabama), 36302
United States
Equipment used
Amtelco Infinity and IS
Services provided
· Fax to Email
· Help Desk
· In House Call Centre
· Live Operator Services
· Paging
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Provident Communications, Inc.
1990 W. Camelback Rd. #115
Phoenix, (Arizona), 85015
United States
Equipment used
na
Services provided
· Live Operator Services
Quick Connections
7713 BellePoint Drive
Greenbelt, (Maryland), 20770
United States
Equipment used
Pinnacle
Services provided
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· In House Call Centre
· Internet Services
· Live Operator Services
· Order Entry
· Personnel check in centre
· Remote Receptionist
· Voicemail
· Web Enabled Services
Re: Messaging Solutions Inc
202-2636 Montrose Ave
Abbotsford, (British Columbia), V2S 3T6
Canada
Equipment used
Infinity/IS5.5 FMDS4.5 Ultracom Voicelogger3.1 SMS Server1.3 eVoicelink1.02 eResponse1.1 Billing Link4.0
Services provided
· Emergency Response
· Fax to Email
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Rochester Telemessaging Center
1130 Tienken Ct. Suite 110
Rochester Hills, (Michigan), 48306
United States
Equipment used
Startel
Services provided
· Emergency Response
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Office Space Leasing
· Order Entry
· Remote Receptionist
· Voicemail
· Web Enabled Services
Scotia Business Centre Limited
426 King Street
Bridgewater, (Nova Scotia), B4V 1A9
Canada
Equipment used
Meridian - centrex
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Office Space Leasing
· Order Entry
· Paging
· Personnel Placement / Outplacement
· Secretarial Services
Select Call Centre Inc.
407 - 4808 Ross Street
Red Deer, (Alberta), T4N 1X5
Canada
Equipment used
Szeto
Services provided
· Live Operator Services
Select Call Centre Inc.
500 - 840 6th Avenue S.W.
Calgary, (Alberta), T2P 3E5
Canada
Equipment used
Szeto
Services provided
· Live Operator Services
Select Call Centre Inc.
1021 Toronto Dominion Tower
Edmonton, (Alberta), T5J 2Z1
Canada
Equipment used
Szeto
Services provided
· CRM Services
· Dealer Locate
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Select Communications Ltd.
10001 95th Avenue
Grande Prairie, (Alberta), T8V 0L2
Canada
Equipment used
na
Services provided
· Live Operator Services
Spectrum Communication Services, Inc
125 N Executive Dr #300
Brookfield, (Wisconsin), 53005
United States
Equipment used
Amtelco Infinity 5.51, IS and eCreator, with Unity Logger
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Secretarial Services
· Voicemail
Spectrum Communications Ltd.
345 Norwich Ave.
Woodstock, (Ontario), N4S 3W1
Canada
Equipment used
Amtelco Infinity V.5.3
Voice Logger
Ultracom
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Fax Services
· Fax to Email
· Help Desk
· Live Operator Services
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
Sunshine Communication Services, Inc.
159 Madeira Avenue
Coral Gables, (Florida), 33134
United States
Equipment used
Tascom
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Remote Receptionist
· Voicemail
· Web Enabled Services
T.A.S. Communications
1 Bridge St. West
Belleville, (Ontario), K8N 5A2
Canada
Equipment used
Szeto Technologies, Call Linux, Red Hat
Services provided
· Alarm Monitoring
· Dealer Locate
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Market Survey & Polling
· Mobile/Cellular Sales/Rentals
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Voicemail
· Web Enabled Services
TAS-PAGE Communications
397 Stewart Street, PO Box 865
Peterborough, (Ontario), K9J 7A2
Canada
Equipment used
Amtelco Infinity
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Fax to Email
· Live Operator Services
· Order Entry
· Paging
Teleconnect International
3614 - 49 St
Wetaslkiwin, (Alberta), T9A 3A3
Canada
Equipment used
Spectrum Messenger by Telescan
Services provided
· Emergency Response
· Help Desk
· Inbound/Outbound Telemarketing
· Live Operator Services
· Real Estate Specialist
Telelink
44 Austin Street
St. John's, (Québec : Newfoundland), A1B 3X4
Canada
Equipment used
Amtelco 5.4 IS
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Tele-Page
3901 Jean Talon St. West, Suite 200
Montreal, (Quebec : Québec), H3R 2G4
Canada
Equipment used
Amtelco, Infinity 5.5
Glenayre Paging Terminals
Services provided
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Order Entry
· Paging
· Personnel check in centre
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
TelePartners Call Centre, Inc.
2325 Maryland Road, Suite 210
Willow Grove, (Pennsylvania), 19090
United States
Equipment used
Startel, Amtelco, Tascom, Telescan, IVMS, eOn, Professional Inbound, Avaya, Touchstar
Services provided
· Bi-Lingual Agents English & French
· CRM Services
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Specialized Data Applications
· Video Conferencing
· Voicemail
· Web Enabled Services
TEL-US CALL CENTER
8447 Wilshire Blvd, Ste 401
Beverly Hills, (California), 90211
United States
Equipment used
Startel CMC & Voice Processor, Doyle Logan software for Order Entry
Wygant Voice Recorder with Screen Shots
Services provided
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Mobile/Cellular Sales/Rentals
· Order Entry
· Remote Receptionist
· Specialized Data Applications
· Voicemail
· Web Enabled Services
The Night Shift Answering Service
160 Mark Drive
Saint John, (New Brunswick), E2J 4H5
Canada
Equipment used
Onvisource and Tadiran
Services provided
· Bi-Lingual Agents English & French
· Fax to Email
· In House Call Centre
· Internet Services
· IVR
· Live Operator Services
· Market Survey & Polling
· Paging
· Personnel check in centre
· Voicemail
· Web Enabled Services
The PasWord Group
10 Canmotor Ave.
Toronto, (Ontario), M8Z 4E5
Canada
Equipment used
Infinity, Szeto, & Panda
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
The PasWord Group Inc.
120 Hughson St. S.
Hamilton, (Ontario), L8N 2B2
Canada
Equipment used
Amtelco Infinity
Services provided
· Alarm Monitoring
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Office Space Leasing
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Voicemail
· Web Enabled Services
The Quest Group
83 Maple Street
Simcoe, (Ontario), N3Y 2G1
Canada
Equipment used
STARTEL CMC
Services provided
· CRM Services
· Emergency Response
· Fax to Email
· Inbound/Outbound Telemarketing
· Live Operator Services
· Paging
· Web Enabled Services
TigerTel Communications Inc
2800 Skymark Ave, Suite 308
Mississauga, (Ontario), L4W 5A6
Canada
Equipment used
Amtelco Infinity
Interactive Intelligence (I3)
Services provided
· Alarm Monitoring
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Radio Monitoring/Dispatch
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Time Communications
877 Jefferson Avenue
St. Paul, (Minnesota), 55102
United States
Equipment used
Amtelco
Services provided
· Bi-Lingual Agents English & French
· Dealer Locate
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· IVR
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· Order Entry
· Paging
· Real Estate Specialist
· Remote Receptionist
· Security & Oil Facility
· Voicemail
· Web Enabled Services
Time Communications
4444 Centerville Road #245
White Bear Lake, (Minnesota), 55127
United States
Equipment used
Amtelco Infinity with IS, Ultracom, Voice Logger, Terminal Server for remotes, Professional Inbound for some order taking, TBS3 for billing
Services provided
· CRM Services
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Medical Triage Services
· New Product Launch
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Specialized Data Applications
· Voicemail
· Web Enabled Services
Touch Communications Inc.
183 James St S.
Hamilton, (Quebec : Other), L8P3A8
Canada
Equipment used
TEKA SWITCH W/VOICE LOGGER
Services provided
· Live Operator Services
Tri-Cities Answering Service & Call Center Inc.
PO box 581
Clearlake, (California), 95422
United States
Equipment used
Startel CMC
Services provided
· Alarm Monitoring
· Directory Services
· Emergency Response
· Fax Services
· Fax to Email
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Internet Services
· Live Operator Services
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Unique Interaction
17th floor Strata 100 F. Otigas jr. ave,
Pasig City, (Autre : Quebec : Other), 1605
Philippines
Equipment used
Hosted Dialer
Services provided
· Alarm Monitoring
· Dealer Locate
· Directory Services
· Disaster Contingency / Recovery
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Market Survey & Polling
· Office Space Leasing
· Order Entry
· Paging
· Remote Receptionist
· Secretarial Services
· Voicemail
· Web Enabled Services
Wagner Communications, Inc.
2832 N. Vermilion
Danville, (Illinois), 61832
United States
Equipment used
Amtelco Infinity ver. 5.3
Services provided
· In House Call Centre
· Live Operator Services
We An-Ser Communications Ltd.
4713 19 Street
Lloydminster, (Saskatchewan), S9V0Z7
Canada
Equipment used
Szeto Technologies
Services provided
· Alarm Monitoring
· Bi-Lingual Agents English & French
· Emergency Response
· Help Desk
· In House Call Centre
· Inbound/Outbound Telemarketing
· Live Operator Services
· Lotteries & Non-Profit Programs
· Order Entry
· Paging
· Personnel check in centre
· Real Estate Specialist
· Remote Receptionist
· Secretarial Services
· Security & Oil Facility
· Voicemail
· Web Enabled Services